Winter planning needs a cultural patient centred shift, not just ambitious targets

FeaturedWinter planning needs a cultural patient centred shift, not just ambitious targets

In the NHS, summers do not last long, and with each passing year, the planning for next winter gets earlier and earlier. Given the pressures we all experienced last year, NHS England have already written out to systems across the country to set out the plans in emergency and elective care.

The relationship between the NHS and patient groups, including National Voices, is more important than ever. The most recent elective letter sets out how and why providers need to transform their outpatient services to help free up capacity for new patients. To successfully transform services, we need to ensure we are delivering positive change for patients on the ground, not just looking at improving metrics.

It’s important to remember that although operational guidance is vital for NHS providers, we need to remember that behind every number is an individual.

The section on Did Not Attends (DNAs) in the latest letter stressed the need for clinicians to be inquisitive when patients miss appointments. To find out why patients had not attended and to put measures in place to help patients attend future appointments. As part of this, the letter also responded directly to feedback from patients: that we must make it easier for patients to change appointments as needed.

Since last winter, NHS England’s Elective Recovery Programme has developed a much stronger relationship with patient groups through the Elective Engagement Forum. Many aspects of the programme have renewed the effort to consider what works for patients and to commission and co-produce strategies. This is essential for the survival of the NHS. After all, we know that by engaging more with patients, individual providers and the system as a whole gain a much clearer picture of what is working and what is not. It is far more enlightening that trying to use activity data alone to assess the impact of new ways of doing things.

As we ramp up towards this winter, messaging to the system must continue to stress the need to build ongoing relationships between the NHS and communities. This should include more shared decision-making between patients and clinicians. Increased public facing information can also support this to help patients understand what to expect when accessing care, whether it be an outpatient appointment or a trip to A&E.

It is also important that clinicians and systems continually evaluate the impact of new initiatives such as Patient Initiated Follow-Up (PIFU), to assess how changes are affecting patients and outcomes. Ensuring genuine shared decision-making with patients will result in appropriate reductions in follow up appointments.  However, patient groups are right to ask whether this creates risks and unintended consequences. For example, patients moved onto PIFU pathways must be able to access services if they need them and not have to ask for a new referral from their GP.

Performance metrics, like the 25% reduction in follow-up attendances, are ambitious but can lead to providers hitting the target but missing the point. Involving patients and ensuring shared decision-making will be key to real transformation, which will drive quality and improve productivity and financial improvements.

The importance of patient centred care is clear in all the recent NHSE strategy documents and recovery plans. It will be the collaboration of patients; multi-professional and operational leaders that will set the right cultural direction for local leaders by giving the clarity of what matters most this winter. 

Biographies

Jacob Lant

Jacob joined in May 2023 as Chief Executive of National Voices. He is a committed advocate for working with people accessing health and care services and the wider public to help improve the accessibility and quality of the care they receive. He loves to combine deep qualitative insights with quantitative data to challenge traditional thinking on how to tackle policy challenges. Prior to working for National Voices, Jacob spent almost 10 years helping to build the Healthwatch network. In this time, he led successful nationwide policy influencing campaigns on a huge variety of topics, from maternal mental health services to access to NHS dentistry. He has also worked in local Government and for the British Library.

Stella Vig

Stella Vig has more than 30 years’ experience in the NHS and appointed as a Consultant in vascular and general surgery at Croydon University Hospital in 2006. Currently she is the National Clinical Director for Elective Care for NHSE. She is also the Clinical Director leading Elective Recovery at Croydon Health Services NHS Trust, which opened a ‘hospital within a hospital’ to safely continue planned care and surgery during the pandemic. Across London, Stella is also the Regional Clinical Director for General Surgery for the ‘High Volume, Low Complexity’ and ‘Get It Right First Time’ best practice programmes.

https://www.nationalvoices.org.uk/blogs/winter-planning-needs-cultural-patient-centred-shift-not-just-ambitious-targets

2023: Compassion and Kindness

Featured2023: Compassion and Kindness

I sat back on New Year’s Eve 2021 reflecting the worst was over and we would all begin afresh. Little did we know how hard this year was going to be. Covid has not gone away and the economic crisis has hit hard. We have started to live ‘normally’ again, whatever that means. The triumph of vaccination has stopped the need for restrictions but Covid is now embedded in our DNA. It has hurtled us into a new age of digital and social interaction but has thrusted an imprint on all of us, whether we recognise it or not.

The images of the faces of healthcare workers after wearing masks 24/7 are hard to forget. The smiles were gone, skin furrowed where the masks had cut into cheeks and foreheads. I still wear a mask in theatre and clinical spaces, now with annoyance rather than the fear when it was mandatory. I know it makes a difference, when we gather together and one turns positive, we are not all sent home to twiddle thumbs, feeling alright and wondering if we going to get the dreaded virus.

Masks make us feel safe but do we really take them off? We spend time with people and get on with our jobs. We interact in shops and restaurants but it all feels superficial now. I see and talk to people every day. I talk to colleagues and patients, the hello in the corridor, the invitation to share symptoms and  progress in outpatient clinics. Moreover, in these important contacts, we only just scratch the surface rather than invest in a deep conversation.

When you stop and consider what is being said and follow up with interest, curiosity and compassion, incredible experiences are disclosed. People come to work everyday and do not readily reveal the enormous changes that have occurred in the last two years. The havoc that has ensued losing loved ones or caring for those with long Covid. The fact that family members have lost jobs and that living on the breadline is not a statistic but an everyday lived nightmare. The emotional assault of being locked away in lockdown, isolating people, taking away the normality and safety of human interaction, and leaving mental turbulence unleashing mental health needs.

And this is playing out when pressures at work, especially in the NHS, at an unimaginable high. The drum beats the NHS battle rhythm, day after day. Who can go home, who needs to be admitted, trying to make the numbers add up but they do not. How do we find safe ways of managing the tsunami of need presenting to the emergency department. The novel ways of stemming demand failing, senior decision makers at the front door, diversions to other providers of care and streaming to same day emergency care. The media suggest that primary care has ceased but colleagues are working equally as hard but failing to manage demand.

Funding is needed to make a difference. Virtual wards and investment into social care will make a difference but the investment needs to be immediate into the workforce. They are emotionally burnt out, altruists balancing professional and personal lives, where both need increased attention. Staff went all out to support Covid care with little knowledge of the risks to themselves nor whether the PPE they wore made a difference. This merged seamlessly into the desire to treat those patients who were waiting in the ‘backlog’ for elective care and an increasing public behaviour change where the emergency department was the easiest way of getting care. Mental health services are overwhelmed, underfunded for many years, and emergency departments have morphed into mental health wards without the supportive services that people with mental health needs, at their most vulnerable, require.

I am proud to work with my colleagues, not just clinical, Allied Healthcare Professionals, Nurses and Doctors. So many jobs in the NHS are still unrecognised. Those in ‘backroom’ jobs that make the NHS work. The administrative staff, our bookers and schedulers, our cleaners and porters, the volunteers and our HCAs. They continue to work in the most difficult circumstances and have ensured that the NHS has continued to deliver elective and emergency care.

When I visit centres, the pride of those who are achieving innovation and exceptional care cannot be underestimated. It is breathtaking and all consuming as it envelopes you, and entices you to do more. It is wonderful, and should be rewarded, so that the moral injury that is hides is mitigated. We need to create an NHS that we are all proud of working in with an environment that is clean and fit for purpose. That teams have appropriate rest and on call rooms. Free parking and bike racks are a minimum with a desire to understand and support our NHS staff. This is for Provider Chief Execs, NHSE and Government to decide, as individuals we can support in a much simpler way.

Each of us is exhausted; we are looking forward to planning holidays this year. We have worked out how taking days around bank holidays will stretch our annual leave out as much as possible. It is important that we do look after our families and ourselves. It is also important that we look out for our colleagues. Take time to ask how people are and listen to responses. Only recently, I said hello to someone I had not seen for a few weeks. I asked how they were and whether they were okay. They had taken a few weeks off as their partner had died suddenly. They had to come back to work as they have young children and do not have family to support. We sat and chatted, and even though I had nothing new to offer, the fact that someone cared made a difference. It is now so easy to hide our true emotions behind masks, and because we are all so busy, to accept the masks on colleagues. We use social media and WhatsApp that allows us to be positive and present a facade of golden normality. WhatsApp allows us to talk without picking up the phone and listening to the catch in a voice that betrays the fact that everything is not right.

This year, I will try to talk to people more often rather than dropping social media messages and to meet up with people rather than spend an extra hour at work. I will try more than ever before to be compassionate and curious at work, to support colleagues and I ask you all to do the same.

Five years on: Remembering a long night in ITU

FeaturedFive years on: Remembering a long night in ITU

I published this 5 years ago. I was diagnosed with a large acoustic neuroma and underwent surgery 5 years ago today. A 12 hour operation and life changed. It changed so much for me but re reading this blog, some of the lessons I learnt then, still apply now.

Do read and share, if you enjoy reading this and the rest of my blogs!

This blog is the hardest to write as I had the most difficult night so far. I was so tired and my brain was obviously not functioning normally but I learnt so many things in the first 24 hours.

Lessons learnt so far…

1. My Name Is..

The late great Kate Granger championed ‘My Name Is’ as a mandatory component of NHS culture. It is an introduction that I have always felt to be important, not only to introduce oneself, but also to ensure that patients have a name to refer back to when further questions need to be asked.

The John Radcliffe Hospital in Oxford runs 12 hour nursing shifts so the same wonderful ITU nurse looked after me for the majority of my stay on ITU. She introduced herself to me and I repeated her name so that I did not forget it, a method I have used for a long time otherwise I forget names at parties instantaneously. This time however it did not work as I repeatedly forgot her name, calling her something similar, and had to keep asking her to clarify. She was patient with me and reintroduced herself until I finally remembered. She was compassionate and attentive, constantly keeping an eye on me. I was unbelievably thirsty after surgery and constantly asked for a drink of water. I was lying flat, as apparently the more you sit up the more you suffer with a headache, and drinking laying flat is a real feat. She was amazing, with ice-cold water and a straw at my beck and call.

A relationship developed as I just could not sleep and we chatted about so many things . She needed to go on her break and another nurse covered for her during this time. This new nurse also introduced herself but I did not catch her name as I must have drifted off. When I woke up feeling thirsty a few minutes later, I did not feel that I could call her as I felt rude not knowing her name at all and just shouting ‘nurse’. She did check up on me and asked if I wished to have water.  I asked her name again and realised how important this small introduction really is for a patient. Without knowing her name I felt very vulnerable but also guilty that I might be interrupting an important task rather than feeling empowered to ask for help. As a professional, I must remember to make sure to introduce myself to a patient at the beginning of a conversation but also make sure I remind them again at the end so that they have a name to remember if they wish to. Even more importantly, I need to make sure that I do not assume that patients will remember my name from one ward round to another even if on the same day.

2. Sleep is SO important

I slept for an hour and fourty minutes during my ITU stay. Nationally ITUs are noisy! If you are intubated, then it is probably okay but if you are awake trying to get some sleep….

The poor nurse did her best to help me. After surgery my hearing has altered so much. I think I can hear a little from my right ear but noises sound so different. Immediately after surgery, I felt as if I was one of those superheros with amazing hearing, as I could hear everything but could not pinpoint a direction. I could also hear a sound that I thought were vehicles reversing outside of ITU, through the window behind my bed, and only realised the next day that it was the noise of the flotron boots (intermittently inflating boots that you wear on your legs to stop development of a deep venous thrombosis or blood clot in your calves). This also meant that background chatter, bins being emptied or monitor alarms going off repeatedly interrupted any chance of getting sleep. Next time I will ask for ear plugs!

I had slipped a disc many years ago and this had been irritated again during my positioning for surgery. I developed sciatica which was very painful and affected my left leg. I normally struggle to lie flat when I am sleeping as my back becomes uncomfortable, so laying flat after surgery with sciatica was a real challenge. Even more of a challenge was working out which position might be comfortable. I had an incision on the right side of my head and neck which was uncomfortable to lie on if I was rolled onto my right side. In addition, I had a catheter inserted into the vein in my right groin (right femoral). I also had two drips in my right arm. So rolling onto my left side sounded ideal apart from the fact I had a left radial arterial line (a catheter into the artery of my wrist) which was measuring my blood pressure continuously. I also had a catheter into my bladder and the aforementioned flotron boots on both my legs connected to a pump at the bottom of my bed! I could not work out how to lie and so just kept having to move so as to stop the leg pain which was much worse that the headache!

The dedicated nurse tried to get me as comfortable as possible by repositioning me. This was no feat as it meant two nurses helping me to move but they did it regularly without any indication that this was an imposition even though they were so busy.

I still could not sleep and eventually I think drifted off as I was just exhausted at 5am and then woke up again to have my bloods done at 6.30!

3. Let others help

I was laid flat and had slipped down the bed. Hospital beds are so slippy and the stockings to stop you from getting DVTs (TED stockings) mean that you have no grip to move yourself around. I could not really move myself much anyway as I was so tired and uncomfortable. The nurses asked me if I needed help to move up the bed. Miss Independent here thought she would try by herself. That was a big mistake, a) I could not and b) I was promptly sick! I learnt that lesson very quickly ie ask for help.

Nausea and sickness were issues. I was thirsty and sipped water regularly and was promptly sick. The nurse suggested an anti-sickness medication. I thought that the vomiting would settle so I refused. Wrong decision, others know better as they look after patients like me regularly. I needed the anti sickness medication later on and this was important as vomiting increases your blood pressure and this carries a risk of a cerebral bleed (bleed within the brain at the site of operation). Letting others help when normally you are the helper is really hard. I cannot imagine that this is very different for anyone else as we all try to be independent in our own lives. Being a doctor brings the additional difficulty of having specialist knowledge in one small area and trying to apply it in another. Making assumptions causes problems and I had to keep remembering to stop thinking what was best for me and let others make these decisions.

4. Time passes slowly

There was a clock on the pillar opposite my ITU bed. I could not sleep soundly and was grateful when I drifted off. When I regained consciousness, I felt as if hours had gone by. Sadly it was only ever a few minutes and the night felt so long. The clock suddenly became the focus of my attention and this made time pass even more slowly. The nurse pulled the curtain around my bed so that I could not see the clock and this made my night slightly easier! This really was the longest night ever.

5. Yes, you can 

After little sleep and a cup of tea, I was informed that I had progressed well and I would be transferred to the neurosurgery ward once a bed became available. The right femoral line and left arterial line were removed and I sat up a little. The physiotherapist came to visit me and suggested that I could stand. This would improve my breathing as my oxygen levels were a little low as I had been laying flat all night. I laughed. I could hardly sit up and could not pull myself up in the bed. And she wanted me to stand? Remember what I said ‘Making assumptions causes problems and I had to keep remembering to stop thinking what was best for me and let others make these decisions’. This applied again, I was in her hands. She asked for help from other nurses and patiently sat me up on the edge of the bed. I felt nauseated and strange but I managed it. I thought she might be satisfied with this as it had been very hard work. But no, she really did want me to stand! I was really anxious as my left leg was so uncomfortable. With the help of two, I did eventually stand and it felt so good. I felt like I had achieved an important goal but was so glad to get back into bed. I felt like I had done a marathon and really needed that second cup of tea!

6. Believe what the doctor says

I was eventually moved to the ward. I slept, took painkillers, had observations and slept. My surgeon visited and was pleased with the progress and reminded me that I should expect to feel exhausted and although this would improve, it would last three months or more. Although he had told me this prior to surgery, I had not believed him. I cannot explain how exhausted I felt. Thinking hurt, sitting up in bed hurt, coughing hurt, turning my head hurt as did brushing my teeth. Lying still and flat in bed did not! Tuesday and Wednesday passed without much change. I required another CT scan on Wednesday and all was well. The dreaded urinary catheter was removed on Thursday morning and this meant I had to get up and get to the toilet as otherwise I would need to use a commode. This felt like a challenge and I love a challenge. I needed the help of two nurses but I managed to get there and back but again felt like I had achieved a Herculean task and went back to bed. The physiotherapist came to see me and persuaded me that I could do one more walk to the door and back. I did it and was then again straight back into bed! She also suggested that I try to brush my hair as otherwise this would become an impossible task. This took me 20 minutes as lifting my arms seemed to be so difficult.

I really wanted to have a shower. The male member of nursing staff suggested that he would help me after lunch. Miss Independent came back into action. I really wanted to do this myself. My nurse helped me into the bathroom and brought everything to me. I sat in the shower and explained that I like to get on with it but would ask for help if needed. It took me an hour but I did it. But I did need to ask for help. I managed to dry myself, get my pyjama top and underpants on. I managed one leg of my pyjama bottoms but then ran out of energy and could not get the other leg on!!! My nurse came to the rescue and helped me to finish dressing and then get back into bed! In my mind I had planned to leave hospital on Sunday and this now seemed to be an impossible task.

7. Compassion and Diversity: worth their weight in gold

I had outstanding care through these days from a diverse workforce spanning from the Indian subcontinent, the Caribbean, the EU as well as from UK institutions. The one conversation that unified the nurses looking after me was the lack of assurance to colleagues from the EU living in the UK. The majority of the nurses from the EU were at the beginnings of their careers. Their biggest concern was that their original plan, to spend a period of time here and then return to their home countries with an enhanced skill set benefitting their own communities, was now uncertain. This was forcing many to rethink their decisions, and consider travelling home and forging their careers there or in another country.

You might anticipate, that in this hard pressed environment, these EU nationals would just work out their contracts, preparing to go home.

Absolutely not. I received the highest standard of care. There was excellence in care from all staff groups including those unsung heroes who cleaned the wards and ensured that all patients were fed and watered. I witnessed many staff going beyond what would be expected as normal professional behaviour.

The hard-working nurse who looked after me in ITU took her break and did personal development plans with her team. The nurse managing a difficult patient with memory problems went out of her way to ensure that this patient was looked after with dignity. The member of staff managing the patient, who had returned from surgery for head trauma, patiently managed the expectations of the patient and their family. The junior doctor looking after me came to see me four hours after his shift should have finished to reassure me that my CT scan was normal.

The compassion, goodwill and professional care of the staff in the NHS is worth its weight in gold. The NHS is in crisis with its workforce and surely this is not the time to hold the EU NHS staff group as a bargaining chip in the BREXIT discussions? There is a motion calling for a guaranteed right to live and work in the UK for all EU citizens working in the NHS and care services. Surely this be supported, as without it the NHS will collapse and patient care will suffer.

All I know is that without these fantastic individuals, my care as a patient within the NHS would have suffered. The question remains today as it did 5 years ago. How do we recruit, retain, value and reward our wonderful NHS staff, who continue to deliver more and more. Especially when they are now harrowed and exhausted having battled with Covid-19 over the last two years?

Footprints in the Sand

FeaturedFootprints in the Sand

Happy New Year Everyone!

Thank you to all of you who worked over the last few weeks to keep us all safe and sound. The NHS has struggled again, both due to the recurrent winter pressures as well as the impact of the Omicron Covid surge. Everyone is exhausted, frustrated and cannot believe that we are having to manage this yet again. Am really hoping that 2022 sees the conversion of the Covid-19 pandemic to an endemic and that we find a way to live with it.

Some of us finally enjoyed a few days off over Christmas and New Year, time to recharge our batteries in an ever demanding and fast paced life. These few days of headspace found us watching old films, eating too much and catching up with friends and family. Finally laughing, hugging and enjoying the shared memories created through living and working together. Missing those who were not allowed to travel and connecting through the wonders of technology.

And we remembered. Remembered those who have died but have moulded our lives. Our parents were fundamental to this, and we considered how they would have struggled in the environment of vulnerability and isolation secondary to Covid. How we would have felt guilty trying to balance the desire to see them with the risk of Covid transmission, given our NHS jobs.

This holiday season has always been special for us. As my parents worked as market traders, Christmas was always one of the busiest times. Long, cold days standing in the markets with frozen toes and fingers. Wrapped up in so many layers but still needing to keep moving to stay warm. Ensuring that as much stock as possible was sold ahead of a quiet January, when everyone stopped spending as money ran out. Christmas music playing in the markets, dreading that it would snow or rain heavily as this would wipe out a day of trading. Enjoying hot chocolate and baked potatoes which were abundant as well as special Welsh chocolate fudge. Evenings spent taking reams of Christmas wrapping paper and folding them into bundles of 10 for sale the following day. So, so many memories.

Our parents, like so many others, worked hard to ensure that we had opportunities that had escaped them. The holiday season ensured that they took time off, some of the very few days when we had time as a family at home. Our family traditions evolved as we adopted Christmas into our lives. Cooking Mummy’s special Indian spice marinated leg of lamb rather than turkey (as Daddy found it too dry) and a spiced sausage plait on Boxing Day. Lots of chocolate oranges, Shloer, matchmakers and some mulled wine! As we sold toys on the market stall, Christmas presents were abundant but we were never spoilt. I loved jigsaws so was easy to please! We laughed as to how Mummy and I would open a present on Christmas Eve as we could not wait for Christmas Day and how Daddy was impossible to buy for! He would always end up with cardigans and socks, and in the latter years, honey.

Mummy and Daddy embedded that family was important alongside working hard and being honest. Basic rules of the family intertwined with the pride of being Indian and Welsh. Their desire was that we achieved over and above what they had and they had so much pride in all three of us. They are no longer here, but their investment remains strong. It infuses how we live our lives and envelopes the culture that we develop for our children.

The memories are strong, and are replayed so many times. Triggered by pieces of music, by a meal, by watching an old film. Still can’t watch Columbo without thinking of Daddy and eating a knickerbocker glory without thinking of Mummy! Memories come flowing back, sometimes of a single sentence or a conversation. Other memories are much stronger including the heat of the sun, the sound of waves and the smell of the sea.

Living in Penmaenmawr, we loved the beachfront and it has the most incredible flat sandy beach. In the early years there was a paddling pool and a huge slide (both now closed due to health and safety, sadly). Daddy always had German Shepherds who needed so much exercise, so walks were mandatory. They would love running on the beach and I used to be fascinated seeing their and our footprints in the sand. We would dig holes and build sandcastles and when we returned the next day, they were gone but the memory lived on. This was special time, talking to my Daddy about so many things and always being encouraged to think differently. Encouraged to be ourselves despite being different to those around (yes even in the sleepy back waters, the P word would abound). Proud to be Indian, curious about the world, immersed in books, empowered by my adopted Welsh extended family, surrounded by the love of my family and so excited about our future.

This year we will continue to remember our parents, who lived full lives and escaped Covid. We will also remember close friends who have lost their lives due to Covid, and have left young families behind. Those who were taken where they had so much more to give, to grandchildren, to their loved ones and to the wider world. It is difficult not to be sad, and hold their memories with tears and a heavy heart. Part of this is just life, as birth and death is a natural phenomenon and as a scientist is inevitable.

The magic of memories cannot be explained by science, and are so important in our storytelling and developing and retaining our family histories. This year, my New Year’s resolution is to start writing what I remember of Mummy and Daddy so that these stories are available to my grandchildren, to empower them and show them, that they are loved based on strong foundations created by those that have gone before them.

After all, the footprints we leave physically are washed away, just like in the sands, but the footprints in our hearts stay forever.

Day of Operation: 27th February 2017

FeaturedDay of Operation: 27th February 2017

This is a series of blogs that started when I was diagnosed with an acoustic neuroma (a benign brain tumour) and if you find this blog interesting, then please do read the rest. My surgery was 4 years ago and my life has changed so much since, and then more so with COVID. Stay safe everyone!

The first thing to say about today is that it has ended well. My biggest concern was damage to my facial nerve. Of course, I listened carefully to the 20% risk of nerve injury but also to the 80% chance that there would be no long-term damage. I had read of all the possible management options depending on the degree of injury and had discussed the options to mitigate this complication with the Surgeon. I had made my choice and now I was in the hands of others.

Today started with an inability to sleep and getting up at 5.30am. I waited in bed after brushing my teeth, washing my face and taking my tablets. Wanting to have a shower, I went in search of the nurses as I needed my operating gown. The nurses were at the handover desk at the end of the ward and I had worn my brand-new slippers (and my new pyjamas and dressing gown!). The majority of patients were asleep, the ward was dark and quiet but the nurses were still busy with the patients that were unwell. Trying to stay as quiet as possible, I tiptoed through the ward, as I had learnt from my many nights on call but despite this my bed slippers were squeaky and whatever I did they did not get any quieter!

The nurses gave me my gown and two fresh NHS towels, reminded me of the need to wash in the triclorosan and to take my tablets with a little water. I showered, enjoying the hot water and the feeling that I was independent, a feeling I knew I would lose in the short-term. 

I thought how different today would be compared to the lovely family meal we had yesterday at an Oxford pub. There were so many pubs to choose from to enjoy a Sunday roast but the one that had caught my eye was the Eagle and Child. Apparently, this is where J R Tolkien and C S Lewis frequented and where my favourite books were born, The Lion, the Witch and the Wardrobe and the Hobbit. It was good to spend family time, although rushed, as I needed to be admitted at 4pm to the West Wing at the John Radcliffe. 

I got out of the shower and dried myself on the towels. To the NHS, please make your towels bigger as many of us are not a size 8!!!! I put on my gown and remembered to do it up correctly so that I maintained as much dignity as I could for as long as I could!

Having tidied the room, putting all my belongings away tidily and not being able to think of anything else to do, I got back into bed. 

My husband and kids arrived, followed closely by the duty registrar who consented me. The second anaesthetist also arrived and made sure that all was well. My Surgeon also came and reassured me that all was on track and that I should be on my way down to theatre by 8.30am. He asked if I had any further questions and I replied that I did not but I needed to get on with it! My husband was worried and the Surgeon promised that he would contact him as soon as he had finished or in between if there were any concerns. And he did what I do regularly. He took the phone number down and wrote it on the notes, as there it cannot get lost and is on hand if you are scrubbed in theatre and need someone else to find the number for you!

I kept it all together until I left my husband and kids. As soon as I laid down and started being wheeled out of my hospital room, a feeling of sheer panic overwhelmed me. I have never really experienced this before. I should know better and knew the operation was a calculated risk that was in my favour, and that doing anything else was not an option. How absurd and silly, but the panic was there as I really had lost control and there was no going back. 

I closed my eyes and went on the journey to theatres and into the holding bay. I confirmed my details and shuffled from my bed onto the theatre trolley. I was then taken into the anaesthetic room. Everyone was professional and calming. The anaesthetic team had a great balance of humour and professionalism that really did confer a sense of normality to this bizarre situation. 

An intravenous infusion of propofol (I assume) was attached and one minute I was talking normally and the next I was asleep!

I have no idea as to what happened next. I know I needed a catheter, an arterial line, a femoral line as well as other new venous cannulae. I was placed on an operating table in a park bench position (lying on my left hand side). I had holding pins to make sure that my head did not move during surgery. I am glad that this was all done when I was asleep as there was no further anxiety or concern regarding dignity from me. 

The operation apparently took 10 hours. The operation involved a craniotomy (making a hole behind the ear through the skull) and then pushing the cerebellum back to allow access to the tumour. Neurosurgery is complicated and involves changing the way the brain functions by reducing the fluid around the brain and so allowing access for the surgeons to operate as there is a very limited space within the skull. The tumour had grown into the brain, was stuck to the brainstem and was slightly different anatomically to what had been anticipated. The growth was towards the lower part of the cerebellum and brainstem so the auditory (hearing) and facial nerve were preserved as much as possible. 

The Surgeon did not phone my husband during surgery as there was no need. Apparently, my husband did get a phone call from the hospital at around three hours in and this caused him to worry. It turned out that it was the ward asking him to take all my stuff home as I would be moving ward on my return after surgery. 

I took a long time to wake up causing enough concern to send me straight to the CT scanner. The CT scan was normal and reassured the surgical team. Most of the tumour had been resected and there was a little air (as expected) and no blood or signs of a stroke to cause concern. 

I remember being wheeled across to recovery and thinking, I am glad to be alive, and then, I can hear. My back was painful and I seemed to have severe left-sided sciatica (pain from your hip to foot). The nurses in recovery were patient with me and the anaesthetic SHO who came to see me was reassuring and understanding of my concerns. 

The Surgeon came to see me and explained what he had found. He told me that my facial nerve had been preserved and I had no obvious facial dysfunction. I had been very lucky. I trusted him and did not ask for a mirror to check. He was happy with the surgery but knew I would need a night in the intensive care unit (ITU) to recover. He had already phoned my husband and the family would come and see me in ITU. 

My head was painful and I was so sleepy. I had no energy and could not wriggle or move my body to get comfortable. Smells were different and my mouth tasted weird. I was also thirsty but also so sick. Once as comfortable as possible with the pain, I was moved to ITU. 

I imagine that those first hours must be how it feels to be on drugs as the world just seemed to slow down and fact and fiction seemed to merge. I was introduced to my nurse in ITU and her name drifted in and out of my head so that I kept having to ask her to clarify her name. My husband, two boys, and brother and sister visited in pairs and were obviously relieved to have got this far without a major complication. At one point, someone’s phone rang and I remember telling them off for having it on in ITU and being told that maybe my hearing was better than I thought it might be. 

I was now very tired, my head hurt and I asked everyone to go home and get some sleep as well. It had been a long day for everyone and we had several months of convalescence to get through and everyone needed their energy. 

I tried to get comfortable and drift off to sleep but also to remember anything that might be of value for others going through this experience. 

I had been awed by the complete honesty of others who had been through this process already and who had taken time to get in touch with me. These were strangers who wrote on the blog and gave me an alternative to the despair that I read on the internet. The desire to help each other is immense and I cannot tell you how moving and deeply honest these posts and direct messages were. Other messages were from previous trainees, friends and colleagues who shared experiences of their own (aged 5 as well as older) and of family members, which again, were realistic yet full of hope.

Other messages, which are the real reason that this blog will continue to record my progress and hopefully become a resource for others, are from people about to go through this journey. If there is only one sentence that you find helpful in this sea of words, then I will feel that my blogging journey was worth it. Of those of you who offered me support via direct message, I will ask you later whether you are willing for me to share your words of wisdom with others, as they truly meant a lot to me.

All I can say for now is that I am one of the 80% who has kept full facial nerve function and so my ambition from now on is live life to the full!

PS

I have added a resource page to my blog and will continue to add resources that I have found helpful. Liz O’Riordan’s blog as well as the blog from Maureen Kenny are a great read. The late great Kate Granger’s blog is a must read. Please let me know of any others that you have found useful or interesting. Thank you.

Transforming surgery into a multiracial, multigender and multiclass profession

FeaturedTransforming surgery into a multiracial, multigender and multiclass profession

Stella Vig is a vascular and general consultant surgeon, who is a clinical director at Croydon University Hospital.

This is an interview by Womanthology. The issue is titled Women of Colour and there is an amazing podcast with special guests Dr Ambily Banerjee, Inclusion and Diversity Advocate, and Inês Santos. Worth a listen!

Stella Vig

“My pride in being Indian and Welsh, and being brought up by parents who instilled a belief that you can be whatever you want and to ignore negative vibes, has ensured that I have progressed despite all blocks hurled into my path.”

What excites you about being a Surgeon?


Surgery has been a magnet, with an exciting mix of immediate results and the application of science and anatomy, and has pulled me in since I was five. I went to the University of Wales, College of Medicine and qualified in 1991, training in Wales and London, becoming a consultant in 2005.

Although surgery involves hard work and long hours, it still allows the ability to pursue other work and personal ambitions. I have had the privilege of teaching across the professions as well as managing within and out of the NHS. I have also been married for 27 years and have two children, who now have careers of their own.

What is your working week like?


My working weeks are never the same and I enjoy a variety of roles. These include working as a surgeon with outpatients and surgery as well as on-call commitments. On other days, I am both the divisional clinical director and the training programme director for South West London core and higher surgical training. This allows the unique ability to ensure that finance, governance, education and service are combined to ensure the best for all.

My roles allow flexibility to address the needs of the Trust as well as external roles such as being on the Royal College of Surgeons of England Council.

How has COVID-19 impacted on you?


COVID has had an enormous impact on all aspects of my personal and professional life. As COVID surged, in the first wave, I was heavily involved in the planning of services and resources to ensure that patients and staff were kept safe. Surgery effectively came to a standstill with people redeployed to enable the safe care of expanded critical care services.

The NHS and its staff were amazing, coming together as a team and innovating to ensure that services were as effective as possible. This rapid change was necessary but came with a cost of mental and physical exhaustion and a need to restart at pace, and at 150%.

Going into the second wave brings challenges for the delivery of winter and COVID pressures with a battle-weary workforce. The implementation of vaccinations brings a glimmer of hope that is much needed as we go into 2021.

Stella Vig
How has a woman of colour impacted on your career?


At a young age, it never occurred to me that being female or of colour would hinder my career aspiration to be a consultant surgeon. The realisation that there were no female surgeons in Wales with children in 1991 made me reconsider my path.

Amazing mentors, and my future husband to be, supported my ambition, and I became the first female Calman registrar in Wales appointed to the surgical rotation.

But being a woman and wishing to have a family as well as being a surgeon, brought the fear of taking maternity leave. During both pregnancies, I took twelve weeks leave and went back to work full time, to ensure that being a mother did not impact on my career.

Being female and of colour has made me more determined to succeed, despite the conscious and unconscious bias that exists within society, as well as, to a lesser extent, the NHS.

The ability to ensure that I was over-prepared for the next step compensated and allowed me to progress despite not being in the right club, conversation and group that allowed others first passage.

My personal journey has embedded my desire to ensure that a surgical career is accessible to all and I will fight for this right on all levels.

What does intersectionality mean to you?


Intersectionality is a new concept and is not always understood, especially within the NHS. I am female, born and brought up in Wales in a working-class family, of Indian origin, married with two children. I am also Hindu and short.

My pride in being Indian and Welsh, and being brought up by parents who instilled a belief that you can be whatever you want and to ignore negative vibes, has ensured that I have progressed despite all blocks hurled into my path.

The inequity in the system cannot be readily understood or recognised by those who have had traditional paths into medicine and leadership, and increasing diversity will increase the understanding both for differential attainment as well as access to healthcare.

Why do organisations need to be more inclusive and welcoming to diverse talent?


Organisations will only survive and grow if they embrace and understand the power of diversity and inclusion. This is not just about colour and gender, but rather ensuring that the workplace replicates society which is important, especially in the delivery of healthcare.

Welcoming and enabling diversity is not about a tick box but rather ensuring that ambitions are understood and also discussed, so that negative unconscious bias and the imposter syndrome is dispelled at an early stage.

How do we transform surgery into a multiracial, multigender and multiclass profession?
My advice to women of colour (and anyone else who feels that they do not look like the other members of the surgical club), is to first consider whether they really want to do surgery. If the answer is ‘yes’, then we are all here to help.

It is possible and important that diversity is supported, and there is no better time than now. Surgery is having to change from a male-dominated workplace to a multiracial, multigender and multiclass profession. The structure of a surgical career is changing and will become more flexible, embracing maternal and paternal leave, carers’ responsibilities and the desire to have portfolio careers.

Work-life balance is already becoming part of a surgeon’s vocabulary as is the need to be true team players and working within a multidisciplinary team. Ignoring the negative gossip and rumour, and instead finding a mentor or supporter is important to help navigate the rules of a surgical career.

What are you looking forward to?

At present, it is difficult to consider anything than managing our lives in the context of COVID. Recently being appointed as trust clinical director of recovery has opened a new challenge for me and will no doubt lead to a journey I had not envisaged.

COVID has brought much sorrow and devastation but has also taught us to cherish life and embrace those dear to us. I look forward to spending time with family and friends, basking in the warm sun, laughing with and hugging those who are important to me.

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#TeamNHS #NHS72 #ThankyouTogether

Featured#TeamNHS #NHS72 #ThankyouTogether

The NHS turns 72 years old today and never have we needed her so much.

I have worked within the NHS for the last 30 years. It is a career that brings challenge, heartache and so much pride but anything witnessed before has recently been blown out of the water.

I am so proud of the NHS teams that I have had the privilege to work with. I am seeing surgeons, physicians, nurses, physiotherapists, managers, GPs, porters, radiographers and so many more just coming together as #TeamNHS. The support networks have been amplified with food, well wishes, hand creams, masks, scrubs and even small hearts!

We have turned wards and theatre recovery areas into intensive care units, normal wards into intensive respiratory wards and challenged our staff at every level to work harder and harder. We have seen such death and illness in a short time frame and have done our best in difficult times.

We are used to looking after ill people, it is our bread and butter. The tragedy of illness and death is interwoven with the human interaction, a squeeze of a gnarled hand, the smile of a memory and a shared laugh even when death can be the only outcome. Patients and relatives rely on the human interaction, meeting with doctors, learning how to cope and the joy of going home to loved ones. All of this has had a hard stop with COVID-19. The masks, gowns and need to physically exclude friends and families have added barriers to patient care in a way never seen before.

Healthcare professionals talk about emotional injury where we support you and relatives in illness and death, but we keep the emotions we feel, of sadness and pain, internal. This is balanced by your thank yous and the joy of discharging a patient in better health, able to resume their own lifestyle.

This mental stress that has challenged our wellbeing has been added to by the daily battle for personal protective equipment causing a fear of coming into work, especially for those from a BAME background.

COVID-19 has stripped us all of the ability to cope. We are not NHS Heros, we are normal people, trying to do an exceedingly difficult job. The emotional injury has been high as wards have dealt with heart wrenching stories that have developed often overnight. Relatives relate seeing their loved ones deteriorate rapidly, taken by ambulance to hospital and then not seen again. This has been even more difficult when these patients are one of our own and were working with us days before. The numbers of healthcare staff affected has been huge and the faces of those who have passed are remembered in the picture below. To make this time even more difficult, the solace of families and colleagues coming together for funerals has been destroyed.

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The NHS is beginning to open up services again, so that patients awaiting operations and outpatients clinics can visit safely. As the levels of COVID-19 decrease both the NHS and society can start breathing again. I hear talk of going back to normal, but we will never go back to normal.

Within the NHS, we have learnt to use technology to communicate with patients and colleagues. Rather than bringing you to an outpatient appointment at a time that maybe inconvenient to you, we can reach out whilst you are still at work, so that you do not need to take a whole day off but rather just a 15 minute break,

Rather than travel into London for a short meeting, we can Team in, and get so much more done. We have moved healthcare into communities and redefined our paternalistic view of healthcare risk. Perhaps we have finally realised that the patient knows best.

This new norm comes with societal responsibility if we hope to enjoy the freedom of social interaction, good health, travel and economic growth.  As a society, we need to realise that we have to work and care together if we wish to develop an equitable society.

The recent scenes of beaches on the south coast or in Soho and Brixton are just appalling. COVID-19 has not gone away, it is just hiding, waiting to raise its head again. The loud voices protesting that they are young and therefore invincible should remember the vulnerable (and often in ways invisible to the naked eye). It is their lives that you put at risk when travelling home or during your food shop on your way home from your day frolicking in the sun. Social distancing must be the new norm unless we have a true track and trace or a vaccine for all. Huge gatherings with no public toilets open just is too ugly to think about.

So much good has been and can be achieved. We have seen a shift change in the care of people who have become homeless. We now need to see dramatic shift changes in many other aspects of societal norm.

Organisations must address inequalities of representation within their workforce and senior boards. Historic privilege will be challenged and equity, inclusion and diversity representing those around us must be the new norm.

This is the time where kindness and doing the right thing must be the minimum standard. So many people have shielded for the last four months and are now taking tentative steps to developing a new routine. Let us support them and each other by thinking of the greater good.

Those who say that we are going through the most difficult time, need to remember that our senior generation have been through two world wars, an economic depression as well as wars such as Vietnam. They have been through rationing and the harshness of a global recession.

What are we asking society to do? To wash hands, wear a mask and keep a social distance.

Is this so hard? Let us set the standard together and challenge ourselves to protect others. This is not about COVID-19. This is also about flu, norovirus,and everything else that challenges the NHS in the winter months.

So Happy Birthday #NHS, let us raise a huge cheer for what has been achieved and for overcoming what is to come.

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These are the Hands

FeaturedThese are the Hands

These are the Hands

That wearily hold my children as I close my eyes for the last time

That washed a broken body no longer in its prime

That grasped a tarnished mirror and found no hope

That struggled to hold a sippy cup and to cope

 

That transformed to bruised and wrinkled beyond belief

That held onto the gnarled walking stick for support and relief

That shakily applied lipstick that was still an absolute must

And desperately hid the laughter lines that felt so unjust

 

That ecstatically cuddled the grandchildren as they were born

That sadly embraced parents as dementia set in, their memories worn

That patiently learnt to paint as I grew older to stay inspired

That emotionally held the short speech read out when I retired

That doggedly created a culture of which I was proud

And vigorously scribed so my voice was loud

 

That happily wrote books as a surgical trainer and educator

and enabled my career as a senior hospital director

 

That excitedly cut the cake on my 25th wedding anniversary

and gently washed my tangled hair after harsh neurosurgery

 

That hesitantly developed hobbies as illness took over

and immediately crushed the letter informing me, I had an acoustic neuroma

 

That balanced my body against the wall as I was uncontrollably dizzy

and dutifully embraced tasks as I became busy

 

That repeatedly saved lives both young and old

and meticulously recorded the diagnostic stories that I was told

 

And firmly held those dying during their last breath

That fearfully felt the carotid pulse to declare death

That miraculously stopped traumatic bleeding with compression

That incredulously held the knife as I entered the surgical profession

That confidently felt the abdomen during the night on call

That disappointingly created writing that was an unreadable scrawl

 

And furiously wrote the thesis for my vascular Masters’ Degree

That washed the never-ending dishes to pay for the University term fee

That rubbed my tired eyes as I studied for my school exam

That nervously phoned my parents when I was in a jam

 

That came together in temple and family prayer

That struggled to plait my unruly long black hair

That clutched the library books as I studiously learned

That held the fingers of my joyful parents as I was born into this world

 

These are the Hands

No one is here forever!

FeaturedNo one is here forever!

“The world is not ready for me” Interview with Dr Hannah Barham-Brown

#ChangeTheNorm Interviews Series by Miss Stella Vig for Sovereign Magazine

In this column, I will continue to highlight those individuals who are changing the world we live in for the better by challenging and changing the norm. These are individuals who are unsung heroes and heroines, who are making huge impacts whether in a small community, a profession, a national or international stage. These are the people who make small contributions at first that then snowball into legacy movements.

We are surrounded by unconscious bias which steers our decision making and assumptions every single day. This bias is often based on long held and subconsciously learnt rules which have since become fact. Girls wear pink and play with dolls; boys wear blue and play with toy soldiers. People with disabilities cannot achieve and must be looked after as they cannot be independent.

The world is changing, and individuals are slowly challenging, breaking and transcending these rules. Whether this is in the sports arena such as the Paralympics or feats of endeavour such as climbing Mount Everest, disabled people are showing the world, ‘Yes, We Can!’.

This week I interview Dr Hannah Barham-Brown, who is a Doctor and an advocate for equity both for women and those who are disabled. Her interests are wide and include medical ethics as well as medicine in the media. She regularly blogs about health and disability issues on her personal blog, ‘Wonky Medicine’; and tweets furiously @HannahPopsy.

Hannah was diagnosed as having a disability as a final year medical student and needed her wheelchair just before graduation and whilst challenging, this amazing woman has certainly risen to the challenge with humility and resilience.

She is fiercely proud of the NHS and is on the Shaw Trust Disability Power 100: a list of the most influential disabled people in the UK.

Hannah, please tell us about yourself.

I’m a GP Registrar in Leeds, and a wheelchair user. I work part time clinically and spend the rest of my time giving talks about disability and diversity as well as working with the British Medical Association. I am a member of BMA Council and Medical Ethics Committee.  I am also part of the Junior Doctors’ Committee which has just agreed the new Junior Doctors’ Contract. I am a member of the Women’s Equality Party and stood as a local Council Candidate in Leeds, and as an EU Parliamentary Candidate in London. I regularly appear in the media talking about a wide range of topics, I’ve given 2 TEDx talks, and in 2018 I entered the ‘Powerlist’ for the Shaw Disability Trust which was humbling. I’m also an Ambassador for two charities; The Eve Appeal and MyAFK.

How are you a disabled person?

I was diagnosed with Ehlers Danlos Syndrome, (a collagen disorder affecting skin, joints, gut and other things) having run a half marathon and left myself with long term injuries following some kneecap dislocations. Since then, my joints have become gradually less stable, and I now use a powerchair or sticks to get around.

What was your initial reaction to your diagnosis?

I think initially it was one of relief that there was something wrong with me, and there was a name for it. Having an undiagnosed condition is a very lonely and isolating world, with little support available. The practicalities of how my life was going to work with a disability were my major concern, as I’ve grown up with a disabled mum and so know the huge barriers disabled people still face every day.

What concerns did this raise for you as a newly qualified doctor?

Simply getting around was a major concern, having to crowdfund a wheelchair in order to do so was not how I planned to spend that year of medical school! Also, the fact that I’d never met another disabled doctor before, so I had no one to turn to for advice or reassurance initially. It turns out there are quite a few of us, but I had no idea at the time!

How would you describe your ambition and purpose for your career?

I have to be quite realistic about the future of my clinical work; my condition means I experience regular joint dislocations and other injuries, so I probably won’t be able to work as a doctor forever but I’m determined to keep going as long as I can because I really love my job! My other passion centers around making the world a better place for disabled people. I know I’m in a privileged position where I have a platform and the ability to highlight iniquities as I experience them, so I hope to continue doing so (however ‘difficult’ that makes me!). I love politics, so fully plan on developing my career in that direction.

What problems need to be solved to ensure equity for those with disabilities?

Where to start?! We live in a world designed without disabled people in mind, and as such, even the simplest tasks for other people, such as getting across London or popping to the supermarket, can be huge challenges for us. But there’s a relatively simple solution – involve us at every level!

I’ve had so many difficult experiences in terms of the most basic tasks such as train travel; I’ve been left on trains, and at some points have had to travel using my sticks rather than my wheelchair because I’m just so worried about how I’m going to manage the journey on wheels when I can only access ¼ of the tube system. This leaves me in a lot of pain, and far more vulnerable to injury, but I refuse to stop living my life simply because the world isn’t ready for me yet!

What frustrates you the most?

People speaking to me differently because I’m disabled or patronising me because my body is different. I have ten years of university behind me, I’m a doctor, and I’m an effective campaigner. I’m not ‘lesser’ because of my disability, I’m different, and, my disability has led to a range of experiences and knowledge I’d never have had without it. My disability can be an asset, so don’t pity me.

What are the challenges in making the public aware of your work?

I used to feel I had to prove myself constantly, to challenge assumptions. Part of me always will feel this way a little, but now I focus on doing what I can to make the world a better place and give a voice to people who struggle to find adequate representation in other ways. I try to keep my messages varied, to use humour and embrace a variety of media to get my work out there; but it can be hard to keep up with everyone and everything – I really need a PA!

What keeps you going?

I’ve been brought up around a sense of vocation; my father is a priest, and my mother goes above and beyond in her role as a “Vicar’s Wife”, whilst also volunteering in several roles. I’ve never been motivated by money, but more so by an altruistic desire to improve and impact change in the world. I think having lost two younger brothers, I’m very aware that no one is here forever, and what really matters is what we achieve in our time here.

Why did you choose to be an Ambassador for your chosen charities?

Well, I had the privilege of being asked by both, quite unexpectedly, and as with most of my charitable escapades, couldn’t bear to say no! They really are the perfect fits for me; MyAFK works to get young people mobility equipment they need and to support those with intellectual disabilities into work, which are both areas I am passionate about. The Eve Appeal is all about fighting the five Gynaecological cancers, improving access to smears, and encouraging education. I’ve recently been campaigning to make GP practices more accessible to disabled people for examinations, and cervical smears are a key example of where improvement is needed, so it’s great to be working with such an enthusiastic and dynamic charity on this!

What can we do to help?

Look around you. Are the 13.9 million disabled people who live in the UK represented on your board, your executive committees? If not, ask why the 1 in 5 is not represented in the room. And change this.

What key message do you want to highlight?

Disabled people bring something unique. We are Nature’s problem solvers, because we live in a world designed without us in mind. Involving us in your discussions and workplace is not about doing us a favour, but about ensuring you aren’t missing out on an exciting and different way of thinking.

Twitter: @HannahPopsy

Facebook: www.facebook.com/HannahBarhamBrown

This is the link to the original article as published by the Sovereign Magazine

No one is here forever

Inspiring Future Champions

FeaturedInspiring Future Champions

#ChangeTheNorm Stories Series by Dr Stella Vig

Published by Sovereign Magazine

 

The world is changing rapidly, and society is struggling to adapt to the change. This column will highlight those who are recognising the challenges and developing solutions to accommodate this change.

I have been saddened by the level of knife crime that continues to plague our society. Anyone who has children will hope to see them thrive and achieve more than the parents, whether this is financially or socially. The tragedy of investing in your children and seeing their lives cut short at such a young age cannot be imagined. The senseless violence that has engulfed us is no longer in isolated violent communities but is now on our doorsteps. It is happening to children of friends and colleagues.

This week I interview Dr Mark Prince. His son Kiyan Prince died violently on the 18th May 2006 whilst trying to prevent harm to another child. The loving nature, by which he was known, was what made him step in and defend his friend who was being picked on by another youth. The incident took place outside the gates of his school, the London Academy, located in Edgware North London. Kiyan attempted to resolve the situation in the most peaceful way by directly challenging the aggressor.

The ‘killer’, 16-year-old Hannad Hasan, felt that Kiyan had disrespected him because he stood up to him. He then turned and callously killed Kiyan – plunging a knife straight into his chest. Kiyan died of a single, but fatal, stab wound to his heart.

Mark has set up the Kiyan Prince Foundation, with a vision to “work with young people to increase awareness and address the consequences of gun and knife crime through education. It aims to empower young people by promoting a sense of belonging, self-worth and purpose that can be found outside of gang culture and offending behaviour through providing access to diversionary and preventative activities”. He has been honoured with an OBE, for services to tackling knife and gang crime in London.

Please tell us about yourself

So, this could take all day to answer! Be a great start if everyone could buy The Prince of Peace on Amazon that would help, but for interview purposes I would say that from a young age I have always had a love for reading books, learning and dreaming big. I also love sports activities and I mean any sport activity. I had my favourites like football, cricket and basketball but I just love being active and developing skills. I had a Dad who was extremely harsh to say the least. The recurrent dishing out of punishment led to emotional and physical damage on my part which took a long time to recognise. I ran away from home at 15 initially getting into drugs, alcohol and criminal behaviour. Being a determined young man with dreams and aspirations I decided at 21 to break the cycle and change. I decided that I wanted to be a champion and become a professional boxer. This determination and hard work led to me becoming no1 in the world ranking and fighting for a world title.

This journey changed me as a person, and I developed the character needed to set and attain goals which made me proud. This in turn made my friends and family proud of me which was not present in my former lifestyle.

Life continued to throw testing experiences.  I buried my stillborn baby, my high profile career abruptly ended after a freak accident that left my knee out of its socket tearing all the surrounding ligaments. My mum was given a 30% chance of surviving an operation to the brain to release a blood clot but the most severe one was having to identify my son after the doctor announced his death by stab wound to the heart! This left me an utterly broken man. I was tested on every level as a human being rethinking what I stood for and what I had taught my son, those values embedded on his journey to be a man.

I found out a lot about myself during this experience. I would say I am determined, I am truth, I am forgiveness, I am love, I am a leader, I am growing, I am life, I love life, I love people, and I love the manufacturer of human beings, my creator God.

Would you describe Kiyan and his love for life as well as the tragedy that sparked The Kiyan Prince Foundation?

To describe Kiyan is very simple, he was very funny, laid back, caring and peaceful son. He was a leader that left an impression amongst his peers and grownups alike, even when Kiyan was being cheeky or naughty you liked him!

Kiyan, played for Queens Park Rangers Under-16’s football team. He was dubbed ‘The Bullet’ because of his speed and he was hailed as the next Wayne Rooney… tipped to play for England. After his death QPR confirmed that he was going to be offered a professional contract.

Kiyan was a beautiful, thoughtful, kind and considerate young man. How he lived was reflected in the way he died. Even though he must have been very scared and in pain, in dying he still represented the life he lived. His heart was so full of love and empathy for others. In his final minutes his thoughts were, even then, still of others. As he lay bleeding, he told his friends: “if these are my last words… tell my Mum I love her’.

The tragedy that sparked the foundation is a very sad story, to leave school and walk up to an altercation peacefully trying to break it up is not where you expect to die. To start the Foundation because of your son’s death and impact on so many young people’s lives is not where you expect to find your purpose!

What problems are you trying to solve with regard to knife crime?

The main problem we are solving is changing the negative narrative that this is a problem with only an isolated demographic of youth. This is a problem with leadership, from government leadership to parental leadership. Even social platforms of leadership i.e. online music are sending out negative messages. We need to change the narrative and sending out positive message to empower young people and this needs to be solved by changing people’s mindset and this can only be done through education and inspiration.

Who are the people who could benefit?

People with low self-esteem, behavioural issues, negative mindsets and anger problems. Partly this is a phase of life, but this needs a senior steer. These children have an untapped talent potential. These children fall into several groups, primary age 7-11, secondary age 12-16 and young adults age 16-24 groups. The other group are the young offenders. What we often hear from our volunteers is that anyone who works with these young people often find that they benefit from the interactions with these children too.

What are the challenges to make the public aware of your work?

Funding is always a challenge because we need to be sustainable to continue reaching these children. We lack premises and this is a huge issue because there are so many young people we want to reach out to. We know we can continue to support them with our programs, but we have nowhere to deliver these especially as community youth centres and programmes have been discontinued.

What keeps you going?

It is difficult. I get a special boost when I receive the many messages from young people expressing how they have changed the way they think regarding carrying knives and their peers carrying knives. I feel like I can let Kiyan know that children are telling me that I have become their new role (real) model and have saved their lives and they have never been so inspired before. This and evidence that the work being done continues to make a difference keeps me going.

What can we do to help?

You can highlight positive stories where we have demonstrated we have evoked change. Please encourage people to make donations so we can continue our work.  Everyone needs to help change the negative narrative that media normally cover on this issue, this is not just an issue of poor black criminal boys. Share the Kiyan Prince Foundation’s work and encourage Corporates to adopt us as a Corporate responsibility. If anyone can signpost to premises that we can use, we would be grateful.

What key message do you want to highlight?

That we are all here for a purpose and as individuals we have great value to add to this planet with our talent, gift and positive thinking. Our roles should be inspiring young people and supporting the children who are disenfranchised and disadvantaged. This is a society and community role.

We must educate and demonstrate leadership qualities. By doing this we can educate and role model to our children, so they recognise when they are being led astray.

Happy Easter #ChangeTheNorm

FeaturedHappy Easter #ChangeTheNorm

Happy Easter to all of you.

This holiday weekend makes us reflect on religion, family and the world at large.

Yesterday, we watched an amazing programme by David Attenborough, which was a ‘call to arms’ to the world to slow down climate change. The risk of global warming within the next 30 years seems inevitable unless we change our own carbon footprints as well as those of major industries. A small rise in temperature may completely change coastal communities as well as drowning historical sites and London itself will be under threat as water levels rise.

We have seen the odd swings in local temperatures with huge surges in rainfall which overwhelm local drains. Wallington in Surrey, saw flash floods that caused chaos within a few hours.

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London is under a greater threat and this is becoming increasingly visible.

There are a row of large lions’ heads, cast in bronze, that line the side of Victoria Embankment. They were sculpted by Timothy Butler for Sir Joseph Bazalgette’s Victorian sewage works programme in 1868-70. These are important as they allow a visual guide to the risk of flooding in London. The old rhyme states: “When the lions drink, London will sink. When it’s up to their manes, we’ll go down the drains.” The mouth of each lion holds a mooring ring and the rhyme suggests that if the lions drink the water from the Thames, London will flood. Although the lions have never been submerged to date, certainly high tides now seem to lap the heads regularly.

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This makes us all consider how we #ChangeTheNorm.

The world is changing around us. We are all living longer and expecting more from life. I want my children to enjoy their lives and look forward to their children achieving and living happily and successfully. Stratton and Scott suggest that an individual aged 20 now has a 90% chance of living to 103 in the Western World. Someone who is 7, is likely to live to 107!

Authority is being turned on its head. It is humbling that 16-year-old climate activist Greta Thunberg is leading the charge to ‘wake up the adults’ to what is threatening their future. “We had everything we could ever wish for… now we probably don’t even have a future anymore.”  She also says the planet’s future “was sold so that a small number of people could make unimaginable amounts of money”.

So what do we need to do to?

Small changes will make a difference. It is easy to order on Amazon and get a delivery today. It is convenient but does it really matter. Why can’t it wait until tomorrow? Or next month? I think back to the time when we were little. Asian food was not sold in North Wales and we would wait til the monthly trip to Manchester to buy the groceries from the Indian shops there. Now all the food from the world is available in my local superstore. Previously we would enjoy the fruits of the season and now we enjoy them all year round. But do we? How many times does fruit over ripen in the fruit basket and then get thrown out.

We all need to consider what we want from life. We have become impatient. We will watch an entire box set or chomp through a box of chocolates because there are no more boundaries on life. Rules that existed previously have been over written.

Perhaps now is time to rewrite the rules. There will have to be an exchange of values as we no longer live in an altruistic world. If we suggested that you stop buying online, it would never happen. What would be valuable is to attribute a carbon footprint cost to everything we buy.

You may have a choice to buy strawberries.  Choice should no longer just be based on cost. One carton maybe slightly more expensive but is produced locally whilst the other has been flown across the world. An understanding of the carbon footprint might alter your choice and start to change the way that we live and eat.

Are we able to repair items and make them last longer rather than throw them out and buy new? Do we really need that new phone just because it is the new release? Should Amazon offer a discount if you agree to a bulk delivery once per month rather than the delivery of an item under £5?

We all have to #ChangeTheNorm for many reasons.

I reflect back on the last few years with regard to my health.

I developed a loss of balance and tiredness nearly three years ago and struggled to understand why. I still remember the fear of the diagnosis of an acoustic neuroma and the desperation to stop being a patient and live my normal life. I remember the amazing team that looked after me in the John Radcliffe in Oxford. Mr Richard Kerr was my NeuroSurgeon and operated on me for 12 hours. The night in ITU is unforgettable and I have never felt so vulnerable and weak as in those first five days. Headaches, nausea, dizziness and sheer frustration began and have never completely resolved but are so much better than at the start.

In truth, I went back to work too early (yes, everyone was right!) and it took me eight months post-surgery to be anywhere near normal but the NHS was a great employer and my friends, family and colleagues at work supported my journey.

I have recently undergone another post-operative MRI.  This proves that there is no increase in size of the small remnant of the acoustic neuroma. Hurrah!!! No more scans for another 6 months.

Everyone was pleasantly surprised at the pace of my recovery and outwardly there is now little evidence of the surgery. Even the hair that was shaved has completely obscured my scar and I am now more comfortable putting my hair in a bun!

The improvements that I noticed post operatively that allowed me to return to normal have now all slowed down. I have gone from hearing perfectly to unilateral deafness. Voices become less distinct when there is a lot of background noise.  My brain does not switch off and my sleep is frequently interrupted. I now must make notes to ensure that I do not forget anything as my short-term memory works very differently. My balance has improved but is noticeably different when I am tired. I no longer feel that I am invincible and am more aware of my health and the need for a work life balance.

I love being back at work and being lucky enough to have had such little post-surgical complications. This carries with it a guilt for all those who had a much tougher post-operative journey. I still manage my long lists and the education and training of junior surgical colleagues. Both as a Surgeon and as a Clinical Director, the patient experience is invaluable. It infuses everything I do and on most days.

But the most important lessons are being learnt now. I will never go back to my ‘normal’ but I have had to develop a new norm. Those that know me are slowly forgetting my recent journey and I must remind them that I am deaf in one ear as they whisper to me or talk quietly in a meeting. I get tired and must pace myself and so have had to say no!

I am also learning that the world is not forgiving of disabilities. In a shop recently, a woman faced me angrily and told me she had been asking me to move out of her way, in a busy shop full of Christmas shoppers. She pushed past and walked away before I could tell her that she had been talking to my deaf side! I cannot pinpoint noise and feel like I need to wear a sign that explains that I am deaf on one side.

I have learnt to be grateful for the one life that we have, in which we must live, love and share happy times with family and friends. I have a new life, different to the one I had two years ago but one that I intend to live to the full. I want this for my children and their children too.

So Happy Easter to you. In the next few days, let us all consider what we can do to #ChangeTheNorm and make this planet, our wonderful planet, continue to be a place where we can live long and prosper.

My interview with Sovereign Magazine!

FeaturedMy interview with Sovereign Magazine!

I was delighted to be interviewed by Sovereign Magazine about my patient journey but also the wider NHS.

Stella Vig is a Consultant Vascular and General Surgeon at Croydon University Hospital, South London. Born in Bangor, North Wales, she trained at the University of Wales College of Medicine. She was appointed as a consultant in 2006.

Stella has a strong interest in training and encouraging medical students and foundation years to pursue a career in surgery. She is a champion and advocate for trainees, ensuring their voices are heard. Stella was awarded the NHS Leadership Academy London Mentor of the Year in 2015 and the Silver Scalpel Award as well as the Dr Rose Polge Award in 2018.

She developed an Acoustic Neuroma and underwent surgery in 2017.

We reached out to learn more about Stella’s story, the story of an extraordinary woman who had no choice but take the journey from being a surgeon to become a patient and survivor.

You brand yourself as an NHS Enthusiast and Survivor. What was your recent experience as a patient?

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Luckily, I had an Acoustic Neuroma, which is a benign brain tumour. I can remember realising that I had a mass as I came out of the CT scanner. There was an immense relief when I found out that it was not a cancerous growth and that there was an option for surgery.

The NHS was amazing throughout my journey. I underwent a CT scan rapidly and was given a diagnosis by a Consultant before I could blink! In fact, it was too quick, and I had to spend time catching up with my diagnosis and coming to terms with it.

I had fantastic care both at Croydon University Hospital and then at John Radcliffe Hospital in Oxford. My surgery took over 12 hours but was uneventful. My Surgeon explained that it would take 6 months to recover and though I was desperate to beat these odds, it did take me 8 months to be anywhere near normal.

The NHS is in dire crisis right now and as a healthcare professional you have experienced both sides of the NHS. Stripped of who you are as a mother, friend, wife, and NHS Professional, what has the doctor, Stella Vig, learned from being a patient?

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It took a matter of minutes to convert me from a Consultant Vascular and General Surgeon to a patient. As a professional, I am aware of the funding crisis and the increased need for NHS care which is outstripping current capacity. Whilst I knew what was going on in the background, as a patient I was shielded from this everyday chaos. I was given time to talk in my appointments, my operation took place on the day it was planned, and I had all post-operative care as needed. I never felt rushed or that I was wasting valuable clinical time. The nurses, though overstretched, made me feel as if I was the most important patient every day and the physiotherapists forced me to walk, even though I did not think I could do it!

How this experience impacted your values as a surgeon?

This experience has reaffirmed my values as a Surgeon that the patient always comes first and you must do the right thing, first time to the best of your ability. The Surgeon was fantastic and although there was a 40% chance of facial nerve injury, I managed to escape this devastating complication, due to his skill. The honest discussion during my consultations, which were frank and informative, helped develop a strong bond of trust and faith in my Surgeon and their team.

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The experience has also reinforced how vulnerable a patient feels under one’s care as well as the wider impact to the family and friends. The surgeon’s role is not just to ensure that the patient is looked after but also that the family are kept up to date with post-operative care and discharge plans.

What was apparent was that the Surgeon’s leadership was evident in the behaviour of the ward and more junior team. Being a Consultant Surgeon is not just about the surgical skill. The compassion and communication as well as leadership and development of the surrounding team, ensures excellence in patient care.

There is a lot of frustration both with communication and compassion, not only with patients but with NHS staff.  What can the NHS do to survive?

The NHS is a valuable institution and the recent survey by the Kings Fund, evidences that the public still consider this to be vital to the United Kingdom. As a member of the public, we need to ensure that the NHS is used wisely. It is sad to see patients not attending outpatient appointments, tests and operations. Each of these wasted appointments costs money but also stops another patient from using this time for their own care.

As a Clinician, we need to be aware of the cost of tests we order and practice evidence-based medicine. There is a constant need to innovate and to challenge ourselves to deliver the best care in the most efficient way possible.

The NHS has its own hierarchy, economy, and while looking at systemic flaws, we have a moral duty to acknowledge the rapid growing demands for healthcare. What are politicians missing to understand and address, what they need to know from your viewpoint as a NHS Enthusiast and Survivor? #

Politicians are aware of the crisis that is developing within the NHS, mental health and social care. The current promise of £20 billion is needed immediately to avert capacity issues but this must be spent across all the sector. The ageing population has not yet soared as the post war baby boomers are still young at 70 and intend to live well into their old age. There is now an increasing need not just for health care but social care as the family networks have disintegrated increasing the need for government aid.

The need for investment is not just cash based. The NHS has long survived on the goodwill of altruistic staff, but the removal of NHS bursaries and the Junior doctor contract discussions have developed a major chasm in the NHS culture. Investment is now needed in developing the NHS workforce of the future.

You are known for your contribution as an educator. How important is education in the work place?

Being an educator, mentor and trainer, brings huge rewards. The small daily investments in your future colleagues across the multidisciplinary field soon causes major ripples. Once one has invested in you, you feel duty bound to invest in another. This circle of kindness, care and interest in the work place creates an atmosphere that engenders innovation and a wish to try without recrimination. This is the culture that needs to permeate through the NHS but sadly is still only palpable in small pockets.

You received The Dr Rose Polge Award.  While a doctor never chooses to be ill, is anyone prepared to give them a chance whilst they are struggling with their own mental health challenges?  

Receiving the Dr Rose Polge award was humbling. Dr Polge’s death was tragic both for her family as well as the NHS. We need to look after each other and this just takes an investment of one’s time and a passion to nurture. If just one trainee reaches out, then this is worth it.

There are very few ‘Difficult Trainees’ and if one probes sensitively, there is always a back story to the trainee in difficulty. It is important that the culture supports the notion that no one comes to work to cause harm or intends to become ill. Doctors are human and have the same life challenges as everyone else. Bereavements and family circumstances may cause an individual to become the sole bread winner whilst managing a taxing career. Illness may creep up slowly without an individual realising the effect on their work. Support and understanding at this difficult time allow a doctor to return to their profession in some way that allows them to succeed. The NHS is supportive of health and well-being, but services remain stretched as the NHS becomes more and more challenged fiscally.

There is still a long way to go to eliminate not only the stigma of current mental illness among the medical profession but raising awareness for their well-being. It is a global epidemic and there are no easy answers. What does it take to change NHS attitudes towards doctors’ well-being? 

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One of the major challenges in supporting doctors is the pride and stigma of health and mental illness. There is a fear that once one is labelled, one cannot return to a normal working life. It is imperative that the work place champions the idea of asking whether one’s colleagues are okay and creating a safe place for individuals to talk if they need to. All hospitals have an occupational health department and they are fantastic at signposting to services that are available. From a personal point of view, the support I have had from colleagues has empowered my return to work with an increased loyalty to the NHS that looked after me.

Communication is the very fabric of the healthcare profession. For centuries people went to the doctor and told their story and the doctor prescribed a remedy based on what they heard. While this is a very basic definition of the patient- doctor relationship, do you think communication is utilised to our advantage at present? How can we use the power of words to communicate better as a patient and as a healthcare professional? 

The basic tenant of communication remains the story telling by the patient to the doctor. The details of the story are vital to the diagnostic abilities of the doctor but the skill of asking the right questions is still key. Underlying this is the need to develop trust to enable the story to be told without any concerns that the information will be used unwisely. As a patient, this was the key in ensuring that my treatment was a positive journey.

Consultations often carry explanations of difficult concepts and details of complex management plans. These conversations are embedded in the delivery of bad or difficult news which engenders fear, desperation and the defence mechanism of denial. It is therefore difficult to ensure what is said is what is heard, whether by the patient or the professional. Listening and checking what has been heard and understood is essential to reach a common understanding. Key to this communication is the multidisciplinary team who encompass a wide variety of skills. The specialist nurses are a fantastic resource that are not only extremely professional and knowledgeable but also approachable providing care plans in a practical and long-lasting relationship.

Please click here to see the entire magazine!

 

 

Happy Christmas!

FeaturedHappy Christmas!

Merry Christmas to all of you! I hope that you have found time to eat, drink and enjoy the company of loved ones and develop new memories to cherish forever! I am on call and treading the delicate balance of ensuring that any patient well enough can get home if they wish, especially if it is likely to be their last Christmas.

It is always a difficult time of year. We try to get patients home but sometimes home is not the cheery warm house with the open fire, a Christmas tree and presents all around. Sometimes it is a bleak place that is lonely and cold and patients choose to present to accident and emergency to be admitted and enjoy company and good food in hospital. Others would love to go home but are hampered by the need for social care which is a scarce resource. They may need mobility aids or food delivered to home or sometimes, just someone to pop in and check they are okay.

As cuts have hit, many convalescent homes have closed, which used to offer respite for patients, allowing an interim between an acute episode of care and home. The wider social network has also diminished as the societal norm of the extended family has changed with smaller family units and a desire to move to independent family homes. It seems simple that a family member could come and stay or that the patient could stay with a close relative but the interconnectivity between NHS Trusts, community and social care are so poor that it takes an age just to set up dressing changes in a different postcode location. There are therefore, patients who are desperate to go home who end up in hospital over the Christmas period despite best intentions.

The desire to get home does seem to add a miracle into the medical mix as patients summon inhumane energies to get better. I wish I could bottle this up as an everyday get well potion! There is great evidence to show that a positive attitude reduces the length of stay of patients in hospital. This seems to drive the same positive gains as the #EndPJParalysis campaign. This global social movement emphasises that having patients in their day clothes while in hospital, rather than in pyjamas (PJs) or gowns, enhances dignity, autonomy and get them home quicker!

The lead up to Christmas has been a busy one. We have celebrated the 60th wedding anniversary of  my in laws with a surprise party as well as attending the wedding of a dear friend. The 60th celebration cake was unbelievable!IMG-20181216-WA0006

It has been busy at work and we have tried to say thank you to the people we work with everyday. We wrapped up 250 Christmas socks, with chocolate coins and Christmas pens! This was a small gift to say thank you but we enjoyed spreading good cheer in the Directorate!IMG-20181220-WA0011

As we all start to celebrate, we have to ask what is Christmas? A holiday, a religious time or just a state of mind, where we all enjoy goodwill and mercy to each other? This year more than ever, has demonstrated the undercurrent present in our society, which engenders distrust, chaos and division. As we drive through the streets festooned with lights and holiday spirit in the air, society seems to be conjoined in ensuring a good time for all. And then there are glimpses into the alternative reality with the homeless on the streets and BREXIT looming.

I write today on Boxing Day. My father passed away three years ago on this day. He died peacefully at 92 having led a hard but successful life.  I am glad he is not here to see the divide that is developing in this country. He arrived in 1955 on the RMS Strathnaver and then married my Mum. Together they brought up three children and encouraged us to work and play hard! The ethos of working to improve the lives of others is embedded into all of us and we have worked hard to honour Mummy and Daddy. Daddy himself played a important role in North Wales, where as the first Asian Labour Councillor, he advocated for an investment into the fabric of Penmaenen. He has left a legacy not only in us but in Penmaenmawr. It is now hard to imagine an alternative scenario where Daddy had been refused UK entry and the three careers which add to society as well as the hopes and dreams of our children rendered null and void.

This Christmas has been quiet, with only four of us celebrating, especially with my week on call. Christmas in North Wales was full of laughter and presents and was the one time when we were all at home! To the kids dismay, I am looking forward to the time when they have families and we have young children running around again!

I hope that you all have had time to spend with family and friends and wish you good cheer!

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

What is said & What is heard #NHS

FeaturedWhat is said & What is heard #NHS

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

Last week a friend attended an important medical appointment and was told ‘Chemotherapy may not make a difference’. When we were discussing this later, my friend was still unsure whether this was because the prognosis was so good that it would not make a difference or because the prognosis was so poor… The consultation had lasted an hour!

Communication and language are at the heart of the healthcare professions but we seem to be losing the art of speech and compassion. Even interactions between healthcare professionals are becoming more pressured and dictatorial in the normal working environment and the healthcare professionals, who are largely altruists, are being harmed. Trainees are asking for advice with difficult conversations and often trainers need to point out that the altercation is often not about the way they behave but rather the stress of the individual they have encountered.

Losing 50% of my hearing has made me appreciate language and communication now more than ever. I watch others and find that non verbal signals fill in many gaps of a conversation as increasing background noise obscures my hearing. This observation also demonstrates the unease and dismay when hard-working professionals try their best to provide excellence within a hard pressed NHS environment but they face words used by others which clearly evidence a lack of value and respect.

A factor must be the limited funding within the NHS causing undue stress and that desperate strive to do more with less. Words used as drivers are efficiency, productivity and income. Quality, safety and excellence risk being lost and we are all responsible for ensuring that these words continue to be flagged alongside the daily conversations within the NHS at every level.

Is another factor the introduction of the electronic patient record into the NHS environment? Members of nursing staff now sit in ward bays on computers inputting patient observations and drain outputs. The laughter and banter, where staff and patients interacted, is still present but is a rarity as the pressures of the new safe staffing ratios and lack of workforce bite. Doctors work with antiquated computer hardware with software that outstrips the bandwidth in the NHS so that the system churns so so slowly. The doctors continue to do ward rounds and desperately try to enter the patient information on the ward round in the fewest words possible as there will be no time once the ward round finishes. Nursing staff are seldom on ward rounds as there are multiple specialities rounding at the same time.  Speciality wards have long since disappeared as the number of beds within the NHS have reduced in cost cutting exercises. Gone are the days (when I qualified in 1991), where Sister would send all visitors out, in preparation of the Consultant ward round, with all prescription charts and notes made available at the end of the bed especially the x-rays in brown packets! Woe betide the house person who did not find that missing x-ray packet as that would be the only one the Consultant would ask for! There are certainly many improvements with the electronic patient records as the charts and x-rays are readily available but it is at cost of patient facing time and the art of conversation.

Recently on a ward round, we approached a patient who was clearly visually impaired. As normal, I introduced myself and took her hand. I asked what she could see, as each patient has a different visual impairment. The team introduced themselves and we discussed her clinical symptoms and management plan. It was important to individualise the management plan with her due to her visual impairment. She cannot see her feet and therefore is unable to recognise the early signs of problems with her foot. In fact as her foot is insensate, all early warning signs fail. This increases her risk to sepsis with a foot infection as she is diabetic and systemic infection can take hold very quickly. The juniors asked me afterwards how I worked out that she was visually impaired so quickly as I had not met her before. To me it was obvious as she was not watching what was happening on the ward but I learnt the skill of observation and deduction from my seniors and time spent with patients. It is now very easy for the entire medical team to log on to a computer remote from the patient, review their history and clinical symptoms without even talking to the patient. A second ward round in the afternoon may assimilate blood results which completely change the direction of a clinical management plan. As this decision is taken in an office, the junior team may forget or be too busy to go back and ensure the patient and their family are aware or even more fundamentally, the nursing staff who will enact the plan. We all need to work harder in the NHS to role model the communication that you or I would wish and deserve to experience in any medical interaction.

The frustration with communication in the NHS was also exemplified when my father was in hospital. Trying to find out what had happened during the day in my father’s care was a daily battle. Working families struggle to visit in ‘normal working hours’ of the medical staff and out of hours medical staff do not have the time or knowledge to address family concerns. This year at Croydon, we will try a communication board at each patient’s bed side where both family and patients can write down any questions they wish to have answered, I will let you know how we get on but if anyone has a good idea to overcome this particular challenge, please do let me know!

The challenge of communication in the present day does not seem to be isolated just within the NHS. I was talking to a Black Cab driver recently whose father had recently been into hospital (and could not praise the NHS enough). He commented on the diversity in the NHS workforce and expressed his concerns with BREXIT looming on both morale and workforce numbers. As with most Black Cab Drivers, his communication style was interactive and that innate ability to put you at ease as soon as you got into his cab. He shocked me with the stories of abuse he had received, both verbal and physical during his hours as a cabbie. Despite innovation in technology, we seem to have lost courtesy and respect as a high value commodity. Community welfare has been exchanged for individual prosperity and development. Has the I replaced the We?

My hope is that is has not! The world has become a much smaller place. My father travelled by ship from India to the United Kingdom in the 1950s which took weeks. Letters from my father to his family would take an age as they travelled by Airmail and then he would wait even longer for the reply. Now we email, Skype and FaceTime to stay in contact with our friends and family across the world. People have migrated across the Continents, have settled and married between different cultures and created new rules by adopting the best from both. What an opportunity to respect, value and embrace cultural norms as well as differences. Would I be viewed differently at work if I wore a sari, a suit, a dress or salwar kameez? Sadly, I think I would, despite the clothing worn by the same person. How do we teach society to be tolerant and have value and respect for all cultures?

We all need to role model the behaviours that we cherish and value. We have a responsibilty to call out behaviours and words that do not attest to a society that values all. Our politicians and celebrities carry a heavy responsibility to evidence their integrity. Respect and value should be their mantra every day, every time. Society needs to make clear this is the expectation of the public. We should not ban cultural dress nor dialect but embrace and incorporate this into our multicultural world. There should be a common understanding that what is said may not be heard in the same way by others as our cultures vary. This high level communication skill should be embedded into our training programmes in all public facing services to ensure that we all hear and understand the common language. What we should all expect in return is common courtesy in an old-fashioned way.

 

 

 

 

 

Happy Mother’s Day: Developing a nurturing environment in the NHS

FeaturedHappy Mother’s Day: Developing a nurturing environment in the NHS

Happy Mother’s Day to all of you.

This week has seen the celebration of International Women’s Day and ends with Mother’s Day in the UK. It has been a week of highs and lows, realising that so much has been achieved but that there is so much more to do to ensure parity for women all over the world and in every career.

Women and men are different, the basic difference is that we bear children. This is an amazing feat of nature and I have two children that make me immensely proud. This natural phenomenon of having children should not define us: women should be able to make the choice to succeed however they wish.

My mother was a great lady and always stated that there should be no reason why I could not do what I wanted to do (just like my father!).

My mother was born in India in the 1940s and lost her father when she was five. Bringing up 6 children as a single mother was a feat for my grandmother, especially when you consider that all six children were university educated in a system where you pay for your education. My mother was caught up in the atrocities when India and Pakistan separated and the whole family moved from Rawalpindi to Ludhiana. She walked with her cousin, crossing the border, seeing killings at first hand, surviving but never forgetting that time. She never really talked about it but just filled up with tears and so this topic was seldom brought up again.

She had wished to do medicine but as one of the oldest had to qualify and start earning, to help put her younger siblings through university. She mastered in politics and geography and rapidly became a Headmistress of a school in India.

My father had moved to the UK and settled in North Wales, finding the people welcoming in Penmaenmawr. In 1965, he returned to India to visit his mother and an unexpected arranged marriage meant that my mother left her fantastic job and returned to the cold, isolated village of Penmaenmawr, with no friends and no job! She tried to break into the teaching system in the UK but her qualifications were not recognised and all the possible jobs were in Birmingham or London.  She became pregnant with me in the second year of marriage and never taught again.

My mother spent her life working hard alongside my father developing skills that she could not have dreamed of doing in her life time. They refurbished a four storey house, developing this into a guest house and shop. My mother learnt to wall paper, put up polystyrene ceiling tiles, paint and sew curtains.

They opened a successful shop, named Wonderland in Penmaenmawr, when holidaying to the North Wales coast was the way to spend your summer! My mother became a stock taker, saleswoman and continued to be a great mother.

She worked on the markets with my father, supporting him and innovating the business. She put three children through school, embedding a culture of nurturing, success through education and responsibilty in all three of us. She loved people and ensured that all our friends were welcome and always well fed and is always remembered for this!

At every stage, when I questioned how I would achieve, she would encourage and just tell me to get on with it! This included my mad decision to become a Surgeon.

When I qualified in 1991 from University of Wales College of Medicine, there were very few female surgeons in Wales. Although I knew that this was the career I wished to pursue, I procrastinated about my career choice in my first year as a doctor. Luckily I had a supportive husband (boyfriend then) and also a great boss. Mr Kieran Horgan, a Breast Consultant and my first boss as a house officer, sat me down over a drink and said’ If you don’t reach for the stars, you will always regret it and wonder, what if…’

I was appointed as the first Calman registrar in Wales and worked hard, delivering 101%, ensuring that no-one could say that I was not up to the standard required. I had two children and returned to work at 12 weeks on both occasions as I did not want to let the team down, but also because I did not feel that I could take any more time away from work. There was no overt pressure to do this but the culture of surgery embedded this internally as there were no other women around me having children and a career in surgery. I was lucky to have supportive colleagues and although there were highs and lows in training, remember this time as hard work but enjoyable.

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Just this week, I met up with four previous colleagues from Wales, four of us had worked together as juniors with our Senior Registrar and we came back together on a course. We remembered our time in Wales with happiness and all three females had felt encouraged by our peers. In the background of this picture you will see a painting that hangs in the Royal College of Surgeons of the Court of Examiners. What is striking is that although many of our old bosses are portrayed in this beautiful painting, that they are white and male!

The surgical environment is changing and now 11% of Consultant Surgeons are women but it is still not an easy career choice. Many students are put off by the myths that:

it is hard, a job for the boys, requires sacrifice of motherhood and a relationship, sacrifice of a social life amongst so many others.

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These myths need to be dispelled as all jobs are hard and one does not become barrister, fashion designer, pilot, a success in business without hard graft. This is no different in Surgery and the difficulty is not based on gender.

What shocks me is that when we have had female Prime Ministers, Heads of Police and Fire Service, Presidents of Colleges, Chairs of Education and Business, female medical students continue to believe that a successful career in surgery is not achievable.

The Twitter campaign #ILookLikeASurgeon showed how women are great surgeons and combining all facets of their life with this ambition. Surgery is open to all and it is our responsibilty as the Surgeons to welcome medical students and foundation trainees into our daily lives, encouraging them by valuing them and supporting their career decisions.

The Royal College Women In Surgery held a successful evening on International Women’s Day this week, where many myths were dispelled by male and female role models. Professor Farah Bhatti is the Chair of WINS and is a great role model.

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There are now increasing women in the Court of Examiners, as Chairs of JCST, members of College Council and this is much welcomed.

But surgery is a career that should be open to all and we need to encourage the new generation of Surgeons by embedding a culture delivered by my mother:

A culture of nurturing and supporting,

A culture of success through education and belief

A culture of responsibilty and value in the team

A culture where the belief that the sum of the whole is much more that the individual parts is all encompassing.

These are values that need to be embedded into Surgical Training but also into the NHS as a whole. The recent suggestion that NHS staff may achieve a 6.5% pay rise but at the cost of losing annual leave to balance the pay bill undermines the above culture. Unless there is a dramatic and rapid turn around in the value and belief in the NHS workforce, we will continue to lose amazing individuals that will innovate and advance our healthcare system, which has so far been lauded across the world.

 

A year on.. A message from a professional patient on behalf of the NHS

FeaturedA year on.. A message from a professional patient on behalf of the NHS

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

I have had a wonderful but difficult year since my operation on February 27th 2017. I have celebrated my 50th birthday, my son’s 21st and had a great Christmas and New Year! I have reread my thoughts from a year ago and they are still fresh in my mind but almost feel like those of a different person.

I now realise that I should have listened to my Surgeon and my Husband! (sshh don’t tell him that!) during my recovery as they had realistic timelines for my recovery. I needed to go back to work to escape being a patient and challenging myself to be a professional again. I was lucky to have an employer that valued me and allowed a prolonged phased return to work. I went back on call early, despite advice, as I needed to prove to myself that I could do it! I was exhausted most of the time but this improved slowly.

I finally feel almost back to normal. I still get headaches and balance issues if I get too tired, especially at night. This has made me redefine my abilities and resilience, a process which is so frustrating. It is impossible to multitask in the way I used to but I have developed strategies to cope with this and my friends tell me they can’t see a difference.

My hearing has not improved and I cannot localise sound at all. My kids find this very amusing but it is so annoying. If someone asks me a question when I am giving a talk, I cannot see where they are and cannot hear where they are either! I have to declare my hearing up front to the audience so that they can let me know where they are. My hearing has also become an important part of the WHO checklist in my theatre. This ensures that everyone is aware of anything that might cause a risk in theatre and ensures that theatre staff do not whisper into my right ear! It is really funny when I sit in meetings and the person to my right whispers something into my ear and I have to do a 180 degree turn to find out what they are saying!! Not discreet!

The follow-up scan confirms that although there is a small sliver of residual tumour, it is still benign and not growing. Full resection was sacrificed to ensure that I still have a working facial nerve which was most important to me. It has been confirmed that I will need ongoing scans but at longer intervals and that these can be carried out locally rather than travelling up to Oxford.

The original acoustic neuroma was 3cm in size and although this has gone, I have gained so much experience to guide me to deliver patient care.

I had only been in hospital before with the birth of my two children and needed care when I developed a ruptured anterior cruciate ligament (and was on crutches for 9 months). My other experience was as a daughter with both my parents needing acute care provided both locally in North Wales and in London. My father died two years ago at 91 and required carers as well as acute recurrent care. Although I thought that this and working in the NHS itself allowed me to deliver patient focused patient care, I still had much to learn. I am now still learning and hope to role model and teach this to my trainee colleagues.

The amazing Elizabeth O’Riordan, a Consultant Breast Surgeon who herself developed breast cancer recently said’ The one thing I have learnt through being a breast cancer patient was that I knew nothing about what is was like to live with breast cancer although I had spent 20 years studying it’.

I felt that I was enabled to seek the advice I needed, to consider and develop my thoughts and decisions with regard to my treatment. I hope that this is what I have already practised for many years, giving my patients all options open to them and helping them decide what they wish to do. I am often asked ‘ what would you do?’ and explain that I cannot give them this answer. I found myself asking the same question of my Surgeon but also of my colleagues and getting the same response.

What I had underestimated was the impact on my family and friends. I could not have asked for better care and positivity from them. My current and previous trainees were wonderful and kept me buoyant. My husband, children and siblings were amazing and helped me to recover quickly. My close friends got me up and walking and fed me, my next door neighbour visited daily, more than I would ever have expected. They all rallied around and I just cannot say thank you loudly enough and owe them so much.

My husband was involved in all my decision-making and never once told me that I was wrong. He was able to give support as he had been involved in my consultations and asked questions that helped. We are always taught that if a patient is competent that they can make their own decisions about their care. I was competent and a professional and still needed support to make my decision. Healthcare professionals understand that when we break ‘bad news’. normally cancer diagnoses, that support, often with nurse specialists, is of benefit. Patients are encouraged to bring an advocate with them, not only to support them but also to remember what was actually said and not what the patient wishes to remember. I was given leaflets and advice but learnt so much through the blogs of others and social media. Liz O’Riordan comments on the same. Maybe we should encourage our trainees to reach out to these sites to understand the patient journeys that they start their patients on. A nursing colleague has used my blog in her teaching for her junior staff and I have had many people reach out to me on behalf of themselves as well as relatives, just as I reached out to those who had gone before me in various Facebook groups.

So how do people who are on their own access support? Or those who are not IT literate?  How do healthcare professionals support these individuals if they are on a benign journey rather than one that is supported by cancer nurse specialists?

When I was in hospital, my family were able to be with me and my inpatient time was short. I valued the ability to talk to them and they were reassured by my improvement and desire to get home! Current governance does not allow healthcare professionals to discuss patient details over the phone with relatives unless consent is given. In addition, with nursing and medical staff shortages, often the teams are busy or not available when relatives come in to visit after they have finished work. I have witnessed families feeling lost as they are unaware of what is planned for their relatives, when they visit in a weekend and are told that they need to wait until their team comes back in. Patients may not even be aware of who is the attending Clinician as many teams buddy up care and rotate on a daily or weekly basis. This is where I have really tried to change the way that the teams and I behave. Patients and their relatives need to be engaged in decision-making including timing and dates of treatment and discharge.

In surgery, this process is easier as one can normally judge the time needed to recover in hospital. In medicine, this is much harder as most inpatients are admitted as emergencies and many in crisis, due to a paucity of social care and mental health funding. We often say that discharge planning should be started as the patient enters the hospital but due to staffing and pressures within the system, this may not happen. This may lead to inefficiencies and patients staying a day longer than expected but with the reduction in the NHS bed base, each day and hour matters. All patients should have an estimated date for discharge as they are admitted allowing everyone to plan accordingly.

In a system that is not fully resourced, healthcare clinicians are struggling to provide excellent patient care and this shows with the recent dissatisfaction for the first time with the NHS.

The public and politicians need to decide what they want to do to resource the ever expanding need for healthcare. I received excellent care from my clinicians despite being treated in a Trust recently placed in special measures. The compassion and communication encompassing my care was excellent and enabled my family, friends and I to return to normality rapidly.

Communication is an enabler within the NHS and healthcare professionals need to ensure that this is embedded at every level despite funding and time issues.

The NHS will only survive if we value our staff and ensure that this is both in morale and salaries. There is also a need to empower our patients to regain independence as much as they are able and understand the health choices that they make and encourage them to be the decision makers.

Stella Vig, an NHS Enthusiast and Survivor

 

 

 

 

Deja Vu? My post from Feb 2017 #NHScrisis

FeaturedDeja Vu? My post from Feb 2017 #NHScrisis

The national headlines recently have been alarming.

Hundreds of patients have had operations cancelled, many more than previous years as the NHS Crisis continues.

The John Radcliffe Hospital cancelled all non-urgent operations in Jan 2017 and is quoted as one of highest pressured Trusts.

These are just statistics and each data point represents a patient and their personal circumstances. As a NHS, we cancel patients every day and just shift them along a few days or weeks. These are difficult management and clinical decisions but must be taken as the NHS juggles elective and emergency care in the under resourced and under bedded NHS. However these patients are people and the NHS should not be in this position.

We try and ensure that patients with a cancer diagnosis are not cancelled nor patients with special circumstances or who have been cancelled before but the NHS cannot guarantee that this has been 100% delivered this or last year.

I do not have a Cancer, I am not an urgent or an emergency so I could wait if necessary. And I will if needed and I will understand. And the anxiety will increase just like any other patient. At best I will be cancelled one week, at worst…

And there is a huge personal cost to this wait, that is hidden from the NHS deficit. Each patient carries a personal cost, which is relatively small, but added up across the nation, must be huge.

Personally, I have suspended my work and have only just managed to finalise the business cases, delegated tasks and ensured I have handed over both clinical and managerial duties. I have planned a return to work date and the Trust are paying for a locum to cover me. Any delay with the date of surgery pushes that return date back as well as increasing the cost.

My husband (a Surgeon) has booked a week off work and has planned operations and appointments for cancer patients on his return. If my surgery is delayed, then these patients will either need to be delayed or a plan made for others to cover if possible, often on goodwill but potentially at a cost. He has booked somewhere to stay for a week and has paid up front. This is not available the week after and he will need to rebook and pay a further cost and will lose the money for the first week if my operation is cancelled.

My sons have given notice at University for one week and have booked tickets and accommodation.

My sister has delayed a business trip and has planned to be around me initially and has arranged accommodation with my brother. She has arranged flexible leave with her company and will travel as necessary. My brother is flying in from abroad and is here for two weeks. He cannot rearrange his flight without a cost to him. He has also had to plan his work around his absence for a few weeks. All are using their precious annual leave. They don’t need to come but we lost our father last year and mother many years before that and it feels important to be around. As orphans, siblings bond even closer together and we have always been a great family unit.

I was supposed to phone at midday today to check whether a bed was available but got a phone call at 11am telling me that I should come in. I am overjoyed as this is the first step. I can be admitted at 4pm and need a further CT scan to ensure that there is no change since my last scan.

I have naseptin, a nasal antiseptic containing chlorhexidine which causes an acute sniffly nose and I am sneezing everywhere! I am worried I might get cancelled by the anaesthetist but she sees me that night and tells me not to worry.

I am seen by the on-call registrar who informs me that there are 6 ITU beds for the morning and although he cannot guarantee a bed, things are looking good.

Lying in bed on the eve of surgery is scary. There is no going back once the operation is done. I will need to work hard to rehabilitate and get my balance and appetite back. I have read all the literature and have kept myself as busy as I can so I don’t think about it. I have washed in the special soap and will stop eating at midnight as well as stop drinking at 6am. I am dreading the surgery but know it needs to go ahead, so have signed the consent form.

I will not know whether there is a bed until tomorrow morning. I don’t know if any of you have seen the television series titled ‘the Hospital’. A gentleman was taken to theatre, prepared with the access lines, catheter, monitoring etc and was cancelled at the last minute. My heart went out to him and his family as this is just not fair. I know that even if there is a bed that this could be cancelled at last minute and this fills me with fear.

I will wake up early and have a shower. I will follow all the instructions given to me and behave like a good patient. I have plenty of time now as I have nothing else to do. It is an odd time as the family are not here, I am a patient in a bed with nurses and patients around me. I am an ordinary person, stripped of all identification of who I am, waiting patiently for an ITU bed that will allow my surgeon to go ahead with necessary surgery.

I feel sorry for the staff, surgeons and managers who have no real ability to manage this bed resource as it depends on the acuity of admissions overnight. Is the NHS funded correctly, are we using this resource wisely, is there enough social care funding to allow flow through the hospital, should we separate elective and emergency care? I don’t know but there is a NHS Crisis right now and I am now on the other side seeing it for myself.

I know that I can be delayed safely and will not publish this until after my surgery as I do not want any special treatment.

Happy New Year 2018 from a NHS Survivor!

FeaturedHappy New Year 2018 from a NHS Survivor!

Happy New Year!

It is amazing how time passes faster the older you get. It seems like yesterday that we were celebrating New Year’s Eve 2016. It was a quiet one as we were not sure what the following year would bring in terms of my personal health and whether I would be able to return to the job I love, working as a Surgeon in the NHS. We had just told the children of my diagnosis, fearful of their reaction and with the optimism of youth, they were not worried at all!

The appreciation for life also becomes more profound. Family and friends have passed last year and many new ones were born. The grief is intense on losing those who are close, and although people always tell you that time will heal, this is not understandable until you go through it yourself. The grief fades into the background but the memories become more striking with time. They become triggered by the most odd things: scents, foods, colours, words amongst so many things and the menories make you laugh or cry at the most insane moments.

And there are so many memories. I remember celebrating New Year’s Eve with my parents, brother and sister. We would all stay up until Big Ben chimed and then my parents would send us all to bed. As the years passed, we would have to try to keep our parents up until midnight with increasing difficulty.  We have done the same with our children. Watching the London fireworks has become a tradition as has phoning our nearest and dearest. Communication has enabled connections across the world in seconds compared to the old airmails that Mummy would send to India that would take several weeks. These are the times when I really miss Mummy and Daddy. They both continue to give me a drive for life and enable the success and health of others.

I cannot thank the NHS enough for my care last year. I would not be here, back to working, without the excellence of the team at Croydon University Hospital who diagnosed my acoustic neuroma or the skill of my neurosurgeon at the John Radcliffe in Oxford. The care I received was without reference to my background, wealth or culture. How many countries can boast such an altruistic system. It never crossed my mind to seek private healthcare as I knew I would get the best within the NHS.

I am proud to be working in the NHS. I see my colleagues, in all aspects of healthcare, working so hard with the scant resource, trying to ensure that patient care is delivered to the highest standard possible. Time is precious and there is no doubt that there is waste and inefficiency in the system but most of us spend our time firefighting, trying to manage the crisis caused by targets which do not allow longer term planning. Change is being forced centrally at pace and there is no time to evaluate whether this really will be to the benefit of the NHS and the patients it cares for.

The junior doctor dispute was bitter as was the decision to withdraw bursaries for those who wish to pursue roles within the NHS, often as a second career. It sent a clear message to the workers: those who manage the NHS do not value their staff, they are not thought to be integral to the NHS, as people who invest their careers in one company for a lifetime but rather as expendable workers. No wonder so many have left the NHS or changed their allegiance to a different country or even to Scotland or Wales. Brexit has added to these pressures as we have already sent out the message that we do not value our EU colleagues although they are the backbone of our NHS.

NHS-area-of-work.jpgThese decisions have culminated in a system where there are gaps at so many levels within the NHS. In an effort to make the money go further, there is a cap on locum and bank pay and spend for medical and administrative staff. The NHS needs to cap the salaries of non medical NHS staff in the same way to ensure parity. Those who are still working in the NHS are covering these gaps by working innovatively to ensure patient safety but this cover has now become a struggle.

Consultants are being asked to cover registrar shifts, trainees are missing training opportunities and the NHS has lost the ‘firm’ structure that ensured that we all worked in teams, allowing emotional support, debriefing and rapid feedback. Nurses are staying beyond their shift times to help support colleagues with sick patients and all staff within the NHS are contributing free hours as many of us are altruists and cannot see patient care being compromised.

There are limits to what can be achieved within the cash envelope which is NHS funding. The winter crisis of 2017/8 has been and continues to be difficult to cope with. The NHS does not do Christmas or New Year holidays, everyone keeps the ship running, with relentless targets for cancer and elective care needing to be met. There have been surges of emergencies for many Trusts, due to increasingly sick and frail people as well as those who have self-inflicted the need for NHS care. Mental Health provision is extremely challenged and ambulance services ensure these people find a safe provision of care which is often the acute sector, often at a time of crisis rather than semi elective care. GPs are on their knees and there are reasons that trainees are not choosing to follow this profession and decide on portfolio careers to allow a pressure valve when the NHS becomes too hard. The extra winter funding is a start but without funding for community care, this does not improve the flow through the acute sector. Most Trusts are in deficit and will not achieve the impossible financial control targets and even the John Radcliffe Hospital, a world-renowned centre of clinical excellence, is struggling financially. The NHS is spending millions on turnaround teams and consultancy firms, perhaps we should pay the internal staff better and allow them to get on with running the NHS well.

I am proud to be back in my job, working as a clinician and a manager. I see the skill of colleagues in clinical and managerial practice, trying to balance excellence with finance. We need to make a decision soon as to what we want. The NHS achievements over the last 70 years have been astounding but are costing more and we are all living longer and expecting more.

DSNcxJ1WkAAsPPK

From an aspiration of care delivered without cost at the patient face in 1948, the only cost implemented is that of prescription charges but even this has exceptions for those in need factored in. Do we now need to think about charging? Or just changing the way we respect the care that the NHS gives? The NHS gives freely, Grenfell, the Bridge attacks, Manchester. Each time the NHS has to deliver excellence, it does. Perhaps the public need to give excellence too.

Why do people fail to attend hospital appointments, even dates for surgery. Each of these episodes costs all of us already but we just don’t see it. Recently, I have witnessed bookers trying to persuade patients to take dates offered for surgery, to be told that these are not convenient as they have social plans. Really?

Each NHS user should be asking how they can do their bit to use the NHS resource as well as they can. Trainees sent out to accompany ambulance crews were shocked at the number of calls for inappropriate reasons but also as to the number of frail, elderly people or those with mental health problems, just about coping at home until that final straw breaks the unstable status quo. Have we stopped being a compassionate society where we looked in and knew the neighbour next door?

I am looking forward to working in an NHS to the end of my career and will continue to invest in it as it has in me. I have loyalty to the NHS as in the past it had loyalty to me. Our younger trainees and staff need to feel valued now as do the Senior Staff who are the memory and innovators of the NHS.

To allow it to succeed, the NHS needs to be unshackled from many of its targets that have become beasts that need to be fed. The fines that are applied for missing targets need to be reviewed: we should be learning not being penalised for processes that need improvement. The question of finance must be addressed this year and a cross party working group may enable how we can continue to deliver a NHS that we are all proud of.

I am looking forward to this year, looking forward to getting my strength and health back to normal. Learning to cope with my hearing loss and ensuring that I develop a new work life balance. I am looking forward to my 50 (again) birthday this year as well as the 70th birthday of the NHS on the 5th July.

I have had another chance at enjoying my family, my work and continuing to chase my dreams. Let’s work together to give the NHS that chance.

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

Happy New Year 2018 from a NHS Survivor!

FeaturedHappy New Year 2018 from a NHS Survivor!

Happy New Year!

It is amazing how time passes faster the older you get. It seems like yesterday that we were celebrating New Year’s Eve 2016. It was a quiet one as we were not sure what the following year would bring in terms of my personal health and whether I would be able to return to the job I love, working as a Surgeon in the NHS. We had just told the children of my diagnosis, fearful of their reaction and with the optimism of youth, they were not worried at all!

The appreciation for life also becomes more profound. Family and friends have passed last year and many new ones were born. The grief is intense on losing those who are close, and although people always tell you that time will heal, this is not understandable until you go through it yourself. The grief fades into the background but the memories become more striking with time. They become triggered by the most odd things: scents, foods, colours, words amongst so many things and the menories make you laugh or cry at the most insane moments.

And there are so many memories. I remember celebrating New Year’s Eve with my parents, brother and sister. We would all stay up until Big Ben chimed and then my parents would send us all to bed. As the years passed, we would have to try to keep our parents up until midnight with increasing difficulty.  We have done the same with our children. Watching the London fireworks has become a tradition as has phoning our nearest and dearest. Communication has enabled connections across the world in seconds compared to the old airmails that Mummy would send to India that would take several weeks. These are the times when I really miss Mummy and Daddy. They both continue to give me a drive for life and enable the success and health of others.

I cannot thank the NHS enough for my care last year. I would not be here, back to working, without the excellence of the team at Croydon University Hospital who diagnosed my acoustic neuroma or the skill of my neurosurgeon at the John Radcliffe in Oxford. The care I received was without reference to my background, wealth or culture. How many countries can boast such an altruistic system. It never crossed my mind to seek private healthcare as I knew I would get the best within the NHS.

I am proud to be working in the NHS. I see my colleagues, in all aspects of healthcare, working so hard with the scant resource, trying to ensure that patient care is delivered to the highest standard possible. Time is precious and there is no doubt that there is waste and inefficiency in the system but most of us spend our time firefighting, trying to manage the crisis caused by targets which do not allow longer term planning. Change is being forced centrally at pace and there is no time to evaluate whether this really will be to the benefit of the NHS and the patients it cares for.

The junior doctor dispute was bitter as was the decision to withdraw bursaries for those who wish to pursue roles within the NHS, often as a second career. It sent a clear message to the workers: those who manage the NHS do not value their staff, they are not thought to be integral to the NHS, as people who invest their careers in one company for a lifetime but rather as expendable workers. No wonder so many have left the NHS or changed their allegiance to a different country or even to Scotland or Wales. Brexit has added to these pressures as we have already sent out the message that we do not value our EU colleagues although they are the backbone of our NHS.

NHS-area-of-work.jpgThese decisions have culminated in a system where there are gaps at so many levels within the NHS. In an effort to make the money go further, there is a cap on locum and bank pay and spend for medical and administrative staff. The NHS needs to cap the salaries of non medical NHS staff in the same way to ensure parity. Those who are still working in the NHS are covering these gaps by working innovatively to ensure patient safety but this cover has now become a struggle.

Consultants are being asked to cover registrar shifts, trainees are missing training opportunities and the NHS has lost the ‘firm’ structure that ensured that we all worked in teams, allowing emotional support, debriefing and rapid feedback. Nurses are staying beyond their shift times to help support colleagues with sick patients and all staff within the NHS are contributing free hours as many of us are altruists and cannot see patient care being compromised.

There are limits to what can be achieved within the cash envelope which is NHS funding. The winter crisis of 2017/8 has been and continues to be difficult to cope with. The NHS does not do Christmas or New Year holidays, everyone keeps the ship running, with relentless targets for cancer and elective care needing to be met. There have been surges of emergencies for many Trusts, due to increasingly sick and frail people as well as those who have self-inflicted the need for NHS care. Mental Health provision is extremely challenged and ambulance services ensure these people find a safe provision of care which is often the acute sector, often at a time of crisis rather than semi elective care. GPs are on their knees and there are reasons that trainees are not choosing to follow this profession and decide on portfolio careers to allow a pressure valve when the NHS becomes too hard. The extra winter funding is a start but without funding for community care, this does not improve the flow through the acute sector. Most Trusts are in deficit and will not achieve the impossible financial control targets and even the John Radcliffe Hospital, a world-renowned centre of clinical excellence, is struggling financially. The NHS is spending millions on turnaround teams and consultancy firms, perhaps we should pay the internal staff better and allow them to get on with running the NHS well.

I am proud to be back in my job, working as a clinician and a manager. I see the skill of colleagues in clinical and managerial practice, trying to balance excellence with finance. We need to make a decision soon as to what we want. The NHS achievements over the last 70 years have been astounding but are costing more and we are all living longer and expecting more.

DSNcxJ1WkAAsPPK

From an aspiration of care delivered without cost at the patient face in 1948, the only cost implemented is that of prescription charges but even this has exceptions for those in need factored in. Do we now need to think about charging? Or just changing the way we respect the care that the NHS gives? The NHS gives freely, Grenfell, the Bridge attacks, Manchester. Each time the NHS has to deliver excellence, it does. Perhaps the public need to give excellence too.

Why do people fail to attend hospital appointments, even dates for surgery. Each of these episodes costs all of us already but we just don’t see it. Recently, I have witnessed bookers trying to persuade patients to take dates offered for surgery, to be told that these are not convenient as they have social plans. Really?

Each NHS user should be asking how they can do their bit to use the NHS resource as well as they can. Trainees sent out to accompany ambulance crews were shocked at the number of calls for inappropriate reasons but also as to the number of frail, elderly people or those with mental health problems, just about coping at home until that final straw breaks the unstable status quo. Have we stopped being a compassionate society where we looked in and knew the neighbour next door?

I am looking forward to working in an NHS to the end of my career and will continue to invest in it as it has in me. I have loyalty to the NHS as in the past it had loyalty to me. Our younger trainees and staff need to feel valued now as do the Senior Staff who are the memory and innovators of the NHS.

To allow it to succeed, the NHS needs to be unshackled from many of its targets that have become beasts that need to be fed. The fines that are applied for missing targets need to be reviewed: we should be learning not being penalised for processes that need improvement. The question of finance must be addressed this year and a cross party working group may enable how we can continue to deliver a NHS that we are all proud of.

I am looking forward to this year, looking forward to getting my strength and health back to normal. Learning to cope with my hearing loss and ensuring that I develop a new work life balance. I am looking forward to my 50 (again) birthday this year as well as the 70th birthday of the NHS on the 5th July.

I have had another chance at enjoying my family, my work and continuing to chase my dreams. Let’s work together to give the NHS that chance.

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

Post Acoustic Neuroma Surgery: 75% ish

FeaturedPost Acoustic Neuroma Surgery: 75% ish

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

I am back at work! And I am exhausted.

I was so desperate to get back to work. And I managed to get back at month 3 and a half!

When do you know it is the right time? I don’t know. I had an occupational health check and was told to start on half a day per week! I managed to negotiate this to a day per week and then to phase it as I felt fit. We agreed that I was to start on administrative and management duties only, then build on the clinical and eventually start operating, which I will do in the next week (first week in September).

I look in the mirror and I see an older but normal me but I know that I am not really back to normal. One of my colleagues stated that ‘once you let air to the brain, it is never the same again’. It certainly feels like my brain has shifted in the way that it works and I really hope that it will go back to normal. I have to write thoughts down and am constantly texting myself lists so that I do not forget anything. My brain does not switch off at night and I am struggling to sleep well. I find that my balance does change when I am tired and I get tired very quickly. It is difficult to moan as there are many people in the Facebook group who are still off work at 6 months and really do not feel able to start back as yet. They have had occupational health visits at home and describe the feeling of not being believed as to how they feel, as they look normal and have to explain their headaches, dizziness and fatigue.  Everyone is so different and you are the only one who will know what is right for you.

Others in the Acoustic Neuroma support groups also talk about the travel insurance policies, which are shockingly high pre and post surgery, which might be expected. Acoustic neuromas are very slow-growing and if found when small, can be managed on a watch and wait policy. I was shocked to find that these patients are also having to pay a much higher insurance policy even though the medical risk is very, very small. I am sure we need to educate the insurance policy makers that these acoustic neuromas cannot just be included in the ‘brain tumour’ category!

Being back at work is strange as I am not really responsible for the patients on the ward as there is an excellent locum covering my duties. I am picking up my Clinical Director duties and it feels as if I have never been away. The NHS finances are very tight, there is no doubt that we need investment but it is our duty to make sure that we use the public purse well. Even thought the NHS is stretched so thinly, the NHS family are desperately ensuring that this disinvestment does not impact on patient care and safety and I feel very strongly that this aspect should not be compromised. I enjoy the budgets and business part of the NHS as much as looking after my patients and trainees and it is actually quite nice having protected time to do it as well as I can.

I keep getting hugs and well wishes from my trainees and also from my patients who spot me in the corridors of the hospital. Each time this happens it reminds me how lucky I am to be working in Croydon, where most patients who live in Croydon come to Croydon University Hospital and so you get to know people really well over 14 years! My colleagues are shocked that I have come back so early and have been very protective of me but yet so supportive. I still keep getting flowers!

Whilst life inside the hospital does not seem to have changed very much, life in the real world has been a whirlwind.

In the last three 3 months, there has been a General Election. I watched with excitement as the NHS became a political ‘hot’ topic again and really hoped that whoever won, there might be a change in the future planning of the NHS and then was very disappointed to see that there is no real change. There appeared to be a public movement to ensure that the NHS remained publicly available and accessible in the way it was founded and I hope that this continues. This was palpable at ‘The Specials’ concert that I attended with my family. They were amazing but the NHS was central to the banter between the crowd and the band. If you have never heard of the Specials, then take time to listen to one of their tracks over the weekend! Lots of memories from my childhood.

And then there was the Grenfell tower fire. I have never seen anything like it. I was interviewing when I first heard about it and was shocked to see the extent of what had happened so quickly. I am sure my emotions just copied everyone else. I was brought to tears on hearing and seeing the horrific events that unfolded, amazed and proud of the people in this country who just came out to help and saddened by the lack of organisation demonstrated by authorities at the time. I started crying seeing the mountains of donations and realising that there were so few survivors to actually claim them. The shocking revelation as to why the fire may have gripped hold so quickly followed by the assessment of so many towers across the UK just brought home the message that we need to manage the public purse but not by putting people in harm’s way. The haunting image of the firefighters sitting exhausted against the backdrop of Grenfell tower with tears in their eyes will remain imprinted in my memory forever.

There have also been two tragic attacks in London and the attack in Manchester.  I had friends and trainees involved in the care of the London victims. The toll on the victims and their families cannot be imagined. There is also a toll on the Emergency Services and the NHS staff who also need debriefing and will take time to come to terms with what they have seen.

I went for a drink with my sister in a London roof top bar. We spent a lovely evening in the sun and I had my first drink of alcohol since my surgery. As we both looked out across London’s skyline and the bridges that span the Thames, we could not stop feeling saddened at the events of the previous weeks and of Manchester where innocent adults and children had become victims of a war that has not been declared officially but had become an entity insidiously.

Even though these events had occurred so recently, it was great to see London alive and kicking. We will not give up our liberties and way of life through fear and violence!

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I also spent a great evening with friends in Twickenham at a restaurant ‘Mosaico’. It is a lovely Italian restaurant and I went with friends from across the world. We sat and ate gorgeous food, drank wines imported from the globe and listened to Jazz music played by a Brazilian group. This is how we should be living, enjoying the best of all cultures and respecting that there are differences amongst us all but that they CAN be overcome.

 

 

 

Heels On: Week 12 post Acoustic Neuroma Surgery

FeaturedHeels On: Week 12 post Acoustic Neuroma Surgery

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

Weeks 6 to 12

Determination has now taken over from Frustration. I need to set myself daily tasks that MUST be completed by the end of the day.

Scented flowers, some of which I have never seen before, seem to be a feature of my recovery and continue to arrive! I know in the future the hint of flowery perfume will transport me back to this time. When my mother passed, I inherited all her beautiful silk saris, some handpicked by my father as wedding gifts. They have their own place upstairs and whenever I open that wardrobe, I can picture my mother wearing each sari to a cherished special occasion. I can also imagine Mummy standing beside me as the waft of perfume that my mother used to wear hugs me.  Somehow that wardrobe continues to provide comfort. The saris are classically beautiful and vintage, some embroidered with gold and silk threads, they will be worn again and again and then handed down but only I know their true worth.

I have dried all my flowers and have started making items for a charitable sale in the future. It is a healing activity. I have to concentrate and plan each frame. It is detailed work and makes my headache return each day but I feel a real sense of achievement every time I finish one. My sister posts a finished frame onto her social media site and I get a sale!! How exciting. Now I am spurred on! My collection is growing and I will arrange a celebratory gathering in the future with an aim to raise money by selling all my wares.

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Life is normally so busy and it is rare to get a chance to slow down. This illness has forced me do so. My two children bought me a beautiful painting set at Christmas pointing out that I used to love to paint and suggesting that this forced time off work would be a good time to restart. I have had the wooden chest containing the oils and watercolours out for several weeks but have not had any energy to get going. I now start slowly and rediscover the joy in painting. Why is it that we get so consumed with work and children that everything else is put aside. Or maybe it is just me.

I have my first check up at the John Radcliffe. I get up early, get dressed and actually put some make up on. I look okay and decide that I need some wedge heels to complete the look. This will be the first time since my operation but I am determined to manage my heels today. I wear flats in the car but change to heels walking to my outpatient appointment. There is a notion that suggests that what patients wear changes the patient’s perception of illness as well as the clinicians’ thoughts on discharge. Pyjama paralysis is the term used to describe the inertia that creeps in when you are in pyjamas even when you are in your own home. And this gets much worse in hospital. One of my previous Consultants used to say that if a patient (female) had lipstick on then they needed to go home. As trainees, spurred on by this, we would encourage our patients to put lipstick on to persuade this Consultant to send a patient home when the patient was desperate to do so!

My sister reminds me to write down any questions I may wish to ask as I will get distracted when I get to see my Surgeon. I know the two most important ones. I really, really want to start back at work and would love to drive again.

Thinking of my current inability to drive takes me back to the time when I really disappointed my Daddy. At the age of 88, he was still driving but was becoming unsafe (in my opinion). I felt that he really should stop driving but knew that this would take away his independence. We did discuss this as a family, all of whom agreed, but I was the one who had the conversation with him. He was so irritated by me and it was only when we promised that we would take him for an independent driving test, that he agreed to consider this any further. The driving test was as expected and the team felt that Daddy could drive but only in the daytime and only to and from a limited number of destinations (all very close). They messaged this so well that Daddy felt empowered to make a decision that if he was not a 100% safe that it was probably better not to drive. I learnt many lessons about communication that day!

My sister drove me to the John Radcliffe and the trees en route have never looked so good. The cherry blossoms are in bloom and seem to have peppered all the hedgerows as we travel to Oxford. I have many pictures planned in my mind when I next find an opportunity to paint. Talking to my sister, I realise that I am struggling with the right-sided deafness which is worse than I ever expected. In quiet conditions or in a one to one conversation, I am fine. In the car, with music on, I struggle with hearing my sister clearly and I am sure that this in itself makes me feel tired. My facial movements are completely normal but I have a very dry right eye but because I keep rubbing it, I have developed great bags underneath this eye that no amount of eye cream will improve. My balance is manageable and I know that this will get better. The tiredness and inability to hold multiple thoughts is frustrating but now expected and I will just have to manage. I have started texting myself everytime I remember something I need to do otherwise I forget.

I have joined many Acoustic Neuroma groups and feel guilty reading posts from others. I have been so lucky post operatively whilst many fellow patients have not. Surgeons are skilled clinicians but my father was always the one to point out that ‘no matter what a surgeon does, Mother Nature is responsible for healing’. I managed to escape in the healing process without any major complications so certainly all the good wishes and prayers sent to me, worked.

I follow the progress of ordinary people like me who have undergone surgery previously or in parallel to me. Some have made the same progress as I and I laugh when I see that our milestones and frustrations have paralleled. Others have had a much slower and debilitating progress. I cannot tell you how lucky I feel but I have to put myself in the shoes of others whose whole lives have been turned upside down. Some have had significant facial disfigurement and are wondering out loud on social media how much recovery they will have. Others are still nauseated and very unbalanced. Others are six months out of work and are still struggling even with a phased return to work.

Every Surgeon that I know goes to work aiming to improve the lives of their patients rather than cause life changing events through surgery but complications happen in all of our hands even when surgery is really straightforward. This is why we ensure our patients are consented fully and are aware of  what might happen. I do this every day I practice but the absolute gamble as to whether YOU are the one who will encounter these problems cannot be foretold and I had completely underestimated the anxiety that this causes.

I attend my outpatients with my Surgeon. I think he is pleasantly surprised when I walk in. I still look a wreck despite my make up as my hair has become white. On men this looks distinguished, on a woman, well I just look old. He is pleased with the scar although this is still healing. I explain that I wish to dye my hair and although he agrees, his Nurse Specialist suggests that I wait another two weeks until the scar is fully healed. He knows that I am keen to go back to work and suggests a phased return at three months. He warns me that I will continue to be tired and I explain that I really believe him now.

The Surgeon and I had discussed the compromise of leaving some neuroma behind in order to maximise the preservation of the facial nerve. I have already had my follow-up MRI last week and we go through the scan results together. There is a 5mm residual part of the neuroma wrapped around the facial nerve which is very easy to see. It will need monitoring and if it grows, it may need cyberknife therapy in the future. My Surgeon explains that I will need another scan in October. That is a long time away and I forget about it. He is happy that I can start driving when I feel ready and when looking over my right shoulder stops hurting my neck. I feel like I am almost back on track.

I am so elated that I go shopping into Epsom the following day with my neighbour. I wear flats and enjoy looking around. But this is too much, too quickly. My body tells me to slow down and I fall asleep exhausted in the early evening.

I seem to be making steady progress and I reevaluate my previous commitments. I had enrolled in the Kings Fund Senior Clinical Leaders course and originally decided that I would not attend module 2 as I would not be up to it. I had not made any promises to myself after desperately wanting to attend the Association of Surgeons in Training conference at week 6 and really just being so naive at thinking I would be able to make it! I feel that I could attend the Kings Fund if I get a taxi and sleep there and back. I get my hair dyed as soon as I can so that there is some semblance of normality and I feel back in control. The course is excellent but I cannot physically attend on day 3 as I am so exhausted and end up in bed all weekend.

I still cannot engage with emails as I struggle to concentrate for long enough and I have not dared open my work emails. Twitter has been great way of communication, and a saving grace, as it makes you feel that you are part of the real world. You can Tweet from your bed and it takes very little concentration as you can dive in and out very easily from any conversation.

I am beginning to feel normal though and the weekend of Week 12 has been a great goal to look forward to. My sister and I have booked birthday presents for each other and this has ended in a personal shopping expedition, a styling session, a photo shoot and an overnight stay in the Tower Guoman in Central London. We travel into town and book in. We have a fantastic room overlooking Tower Bridge and there are crowds of people in town. We travel into Oxford Street and start the session with the personal shoppers. One takes her time and understands her client and guides her to exactly the right styles for her body shape. The other, does not get to know her client well and pulls clothes that are completely inappropriate and makes the client feel quite deflated. This reminds me of our current trainees, if you take time to get to know them and what they need, they tend to do well and flourish in a firm. If there is no educational engagement then the trainee gets along but does not feel invested in and just about survives in the current environment.

We go out for a Chinese in the evening and I look around at people walking past. We have no idea how people are managing in their lives, whether they are sad or happy, well or not, financially secure or just coping. We all wear our own facades and get on with our busy lives. Perhaps we should all take a moment or two to really look around and smile or do a good deed but not let anyone know.

The following afternoon we enjoy our photo shoot. I look at the photos which show the aftermath of illness which cannot be hidden by make up. I think back again to my companions on the acoustic neuroma journey.  Everyone has their own story and determination to back to as near normal as possible. The sharing of stories has always been a way of helping each other. Knowing what has been achieved by others gives us the hope that we can achieve this too. I look forward to the improvements and updates shared on social media and thank everyone for their honesty.

 

 

 

 

 

Realisation

FeaturedRealisation

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

Weeks 2 to 6

The last four weeks have been amazingly hard as well as fantastic. I have been at two ends of that spectrum on a daily basis. It is incredible what an operation does to you. The exhaustion that follows surgery makes you feel vulnerable as your independence fails and you need help for so many things. On the other hand, it sets the hurdles that become sequential challenges on the way to recovery.

The second week really reset my own barometer as to what I should expect to do for the first few weeks.  Simple tasks such as brushing my teeth, having a shower and having breakfast remained major challenges. Sleep became a necessity and I slept most of the day just waking up to be fed. Cleaning the house, cooking and ironing were not a priority.

I have a wonderful neighbour who visits everyday and has made me (yes made me) go for a walk as long as the weather is good. I am glad that I have not bumped into anyone else for the first few weeks as I have been out wearing pyjamas and a coat.  Just walking to the end of the drive seems such an achievement and walking to the end of the road feels like finishing a marathon. Even though it is cold, I am wearing my flat open toe shoes which is my excuse not to go for a walk when it rains. I think it was in week three that I tried wearing my heels in the bedroom as a test run. I haven’t tried since.

The children have been home which has been a welcome distraction. I cannot believe that they have finished their second term at University. My parents used to say that time seems to pass by quicker the older you get. I think I finally understand what they meant. This year is a milestone as both boys went to University at the same time and the ’empty nest feeling’ became an entity.

I think back to the start. When we found out in October that I had an acoustic neuroma, we made a decision to let the family know when we had made a decision as to when and what we were going to do. Telling the children seemed to be a special hurdle and I really did not want to tell them. It seemed wrong to tell them during their first term at University when they should be having the time of their lives so we decided we would tell them when they came home for Christmas. Even then, I tried to get out of it. There just seemed to be so many things going on which were perfect excuses. We spent the first weekend of their Christmas break at my in laws at a Christmas party. The next week was busy as I was on call and then it was a friend’s birthday party the following Saturday. We had a family dinner on the Sunday and the boys went upstairs to play computer games when we decided we really did have to tell them as otherwise it might ruin Christmas. My husband called them down saying that there was something that we both needed to discuss with them.

Eventually they both came down and my husband explained what was going on, my diagnosis, the need for an operation and potential complications. Neither boy seemed phased by this, were very supportive and said they would take time off from their studies during this time. The oldest one seemed perturbed and then declared ‘You know we thought you were going to tell us something else’.  Then he explained what he meant. He had noticed that I had not drunk alcohol at both parties and that I was and looked tired. In addition, as my balance became much worse when it was dark, my husband had helped me back to the car the night before, he had noticed that Daddy had become VERY lovey dovey! There was clearly only one reason for all of this – I must be pregnant, after all the boys had left us on our own for ten weeks!!!!! And apparently, this would have been a more disastrous scenario than the diagnosis of an acoustic neuroma. I am not sure why we had been so reticent in telling them as they took the information in their stride and have just been wonderful.

I managed to avoid visitors during the last few weeks as trying to socialise continues to be tiring. Very good friends and immediate family have come to visit and looked after themselves, making me tea and bringing even more flowers and chocolates. My hearing started becoming an issue. I seem to have lost the ability to isolate the direction of sound as well as hear when there is lots of background noise. The noise generated by a handful of visitors caused a headache and was irritating as I could not follow a conversation in the room. I needed to pace myself as I certainly developed more symptoms when I was tired; my balance changes and the side of my head becomes increasingly more painful. The more I slept, the better my symptoms seemed to be.

After four weeks my friend decided I needed to go out as I was going stir crazy! She pushed me hard and finally got me to say yes. We decided to aim for afternoon tea at a local tea shop. She had chosen one that would be quiet and also would require the least amount of walking. I pulled on trousers and a top, washed my hair and dried it but still could not summon the energy for make up sadly. I looked in the mirror and still looked exhausted. I went grey around 30 and normally have to dye my hair every 6 weeks. Men with grey hair seem chic whilst women look a little old unless they can wear the look well. As I am not allowed to dye my hair for 8 weeks, I was developing a real badger streak but there was nothing I could do about it in the short-term. I had also noticed that the side of my scalp on the operated side was slightly numb and was more sensitive to changes in temperature. A good scarf seemed to manage this problem so I ventured out wrapped up warm and cosy.

I was driven down to Headley and we went to a really lovely small tea room and village shop. It was perfect, no one else was around and we had the table by the window just as the sun came out. We ordered scones with jam and tea although I could have quite happily order the whole menu. The scones were freshly baked and warm. The butter was just soft enough to spread and there was heaps of home-made jam. The tea was served in a mish mash of old china crockery which matched by the fact it was all vintage. What was not to love? We spent several hours chatting and I felt amazing! If I could do this once, I could do this again.

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http://gahoashoo.wixsite.com/headleytearoom

I spent the next few days recovering as my energy reserve seem to be at an all time low. It was almost as if my energy was rationed, if I used too much energy on one day, I would have to pay back on another.

I developed small ways of keeping myself busy over these few weeks. I have (with help) put all the flowers I have received into silica gel so that they will dry. This has been trial and error but we seem to be getting better at it. As the flowers dry, they have been stored in plastic boxes in my kitchen and it now looks as if I have a workshop rather than a kitchen. I make plans to do something creative with them and have ordered some frames and paper butterflies. If I can make some items, I will sell them for charity at a later date. I also decide I can make rose soaps and candles so order some moulds and wicks. I also decide that I will make the flower pictures for my two boys and keep them as fiftieth birthday presents for them. I therefore order two large frames and borders. Now that all plans are being actioned, I wait for the Amazon deliveries to start arriving!

We really are so lucky to have the two boys. They both came home for Easter to spend time with me but also kept themselves busy. The youngest one has been lambing and has really enjoyed seeing the birth of new life and taking responsibility for decision-making that ensures a good outcome for the sheep and their new lambs. There was sadness too with one lamb being born with a neurological condition that was debilitating and required a humane end to its life. My son was impressed with the passion of the farmer to ensure that his flock got the best care and start to life.

This joy of life was in contrast to the experience of the oldest who went to Poland with friends to visit the remains of Auschwitz in Poland during the same time period. He recounted the emotions and feelings when visiting the vast area. He described the unimaginable scale and the efficiency of a sheer killing machine which was only understood when you visited in person. He was clearly moved and could not understand how such evil could have been inflicted on so many.

Having been through surgery and feeling as if I have been given another chance at life, I feel even more emotional at the evil that still exists in society. The lessons of the past need to be remembered to ensure we do not drift into further atrocities. We need to stand united and enjoy each other’s differences and do what we can do to influence in our small circle, hoping that the positivity flows out and gains momentum.

Wishing for peace in the World.

 

 

 

 

Will making new doctors work in the NHS for five years improve retention? BMJ Blog

FeaturedWill making new doctors work in the NHS for five years improve retention? BMJ Blog

It appears from the language used in the consultation that there is a desire to seek justification prior to implementation. A recent poll on YouGov reminds me of the quote “you need to ask the right question to get the right answer.” The heavily biased question: “Under new government plans doctors could be forced to work in the UK for at least five years after completion of training or payback for some of their training courses. This is because many doctors leave the UK after training to work in other countries. It costs the taxpayer £230,000 to train a doctor over and above the fees paid by the individual. Do you think doctors trained here should pay some or all of this back if they leave the UK less than five years after training?” gained a 91% positive response.

H L Mencken wrote “For every complex problem there is an answer that is clear, simple, and wrong.” This feels like the wrong answer to the wrong question.

I think back to my early years post qualification. I worked over 80 hours per week doing a 2 in 5 rota. I was taught medical skills and enjoyed great camaraderie with my colleagues, spending time together, and working as a team. In my first house job, I was on the surgical on call rota and there were many more junior doctors on call in 1991 for a shift than there are now in 2017. My consultants took me under their wing and mentored me about my career plans. I spent four years deciding on my final career pathway and enjoyed my jobs. Although I was tired, I felt valued by the system. There is no doubt that the hours did not suit everyone and the reduction in hours was welcomed by the profession.

Now, trainees are working in an intense and underfunded system where staff do not appear to be valued. The environment developed has forced junior doctors to think twice about their long-term career options. Those that wish to stay are galloping through their first year of clinical practice, developing their portfolios to show baseline competence and a competitive CV for their chosen speciality. To achieve the essential criteria, they need evidence of leadership, management, teaching abilities, audit, and quality improvement projects. They need the ability to convene courses as well as be trained, and also be great mentors and colleagues. And of course, they need to pass the necessary exams. Within 18 months they need to have a concrete career plan and they need to achieve a core training post to have any incremental increase in salary. Team structures have been abolished and junior doctors do not feel part of the team.

It is no wonder that trainees feel demoralised and burnt out. They are coerced (outside of any goodwill left) to cover for absent colleagues due to rota gaps and often need a break after two years in a high-pressure environment. They take time out by going abroad, or explore career options in trust posts or as locums to allow them to test out other avenues whilst they decide on their final career pathway.

At present half of Foundation doctors (2 years post qualification) decide not to continue into a definitive career pathway in the UK. The Government suggests that conscription into five years of NHS service post qualification could improve retention akin to military training. The parallel to military recruitment and retention would be welcomed if the terms and conditions were similar. At present military medical cadets are paid a salary throughout medical school as well as educational fees. These trainees are valued by the military and are resources that are heavily invested in, to ensure they are equipped for service. If a military cadet wishes to leave, they can give notice and are required to pay back any expenses incurred. If similar terms were offered to medical students and doctors, because they are a valued resource which is worth investing in, retention would not be a problem and the discussion of conscription would not be necessary. Yet again, the Department of Health is trying to fix a problem with a sticking plaster rather than understanding the root of the problem.

Would a five year conscription improve the retention of junior doctors? Or will it cause an exodus of trainees after five years?

Are these the right questions, or do we need to ask “Why is there a retention crisis in the NHS?” We need to address junior doctors’ morale in order to solve this.

http://blogs.bmj.com/bmj/2017/03/29/stella-vig-will-making-new-doctors-work-in-the-nhs-for-five-years-improve-retention/

Stella Vig has been the foundation programme director at Croydon University Hospital for 10 years and holds many roles, including those of core surgery and higher surgery training programme director, JCST chair for core surgery, and general surgery SAC member. She is one of three clinical directors for Croydon and is keen to see efficiency and excellence in patient care within the NHS. 

Competing Interests: I am a member of RCS England Council and a trustee for the Society of Chiropody and Podiatry. 

13/03/17: I’m 50 & Day 14 post acoustic neuroma surgery

Featured13/03/17: I’m 50 & Day 14 post acoustic neuroma surgery

This is a series of blogs starting from the day I was diagnosed with an acoustic neuroma. If you want to start at the beginning then please follow this link: 

https://stellavig.blog/me-and-my-acoustic-neuroma/

Today is my 50th Birthday!!!

I have been home one week and time seems to have stood still again. I have managed very little. Although I was warned that I would be tired once home, the reality is very different. It is impossible to do anything without feeling so fatigued. The need for sleep is immense but not always possible and I find myself awake for hours at night, with endless random thoughts and dreams. Partly because of this, I have not managed to get downstairs after a shower before 2pm. My head hurts and my neck aches but all the time I am grateful that I did not have any visible facial complications or major balance problems.

I have not been outside of the house yet and my plans of daily walks have gone out of the window. Daytime television and the internet are fantasies, as I cannot concentrate on anything for a long time without a serious headache. I am reminded how hard our brains normally work without humans paying any attention to these inner workings. I count myself lucky that I have such fantastic colleagues and friends that I have been able to delegate all my activities with confidence and have left my trainees in great hands. Despite this, odd thoughts keep flitting into my brain  of things I have not completed but these are very random and it is difficult to hold onto these thoughts to make any decisions! I am really struggling to see how I am going to return back to normal.

I have had the follow-up phone call from the John Radcliffe and am progressing as expected by all apart from myself! I will know next week whether this was a benign tumour but in my heart of hearts, I already know that all will be fine.

I think about today. I had started planning my 50th birthday a year ago. My sister and I had considered many ideas as to what we could do and had started to buy various little accessories for the party. I had never considered that I might not be well enough to throw a party. My diary is normally overfull and I could do with expanding my day from 24 to 30 hours. I really enjoy being busy and being organised (at work that is) and have many commitments in the diary a year in advance of now. This illness has made me realise the value of time and the need to enjoy the now. I know that I would not have stopped to consider my career and life plan without a serious illness to stop me and I am just so lucky that this is one illness that will let me get back to as near normal as possible.

When I woke up today, there were many cards, and the flowers have continued to arrive. I had so many beautiful bouquets since I arrived home and the doorbell has not stopped all morning with further deliveries. Each one is thoughtfully chosen with a heartfelt message attached and a trigger to make me cry. Patients, colleagues, friends, neighbours, trainees and complete strangers have left messages on the blog, Facebook and Whatsapp. How can I not feel better?

I struggle to get out of bed and have breakfast. I have been trying for two hours but I know what I want. I have developed a longing for toast with lots of butter. We must all go back to happy, safe times when we are in need. My mother and father were market traders when I was little. On Saturdays we would travel to Holyhead in Anglesey, North Wales. We used to arrive very early and would unload the van and set up the stall with my parents, brother and sister. In the far corner of the market, there was a huge bakery stall. They sold freshly baked bread, which first thing in the morning would still be piping hot. The smell of fresh bread drew so many customers and was good for trade for all in the market. They also sold homemade Welsh butter and jam. The three of us would enjoy doorstops of fresh bread with melting butter aplenty for breakfast and so the smell of bread always takes me back to this time. Holyhead market which was held in a Grade II listed Market Hall which was designed in 1855 by J Edwards Thomas. My brother, sister and I visited North Wales last summer and were saddened to see the ongoing demise of this beautiful building, I am so pleased to have learnt that Holyhead council have won a £2.4 miilion Heritage Lottery Fund grant and will restore it to its glory. Daddy would have been very pleased.

http://www.anglesey.gov.uk/empty-nav/news/press-releases-2017/january-2017/holyhead-market-hall-restoration-set-to-begin/130839.article

See I told you I hold random thoughts! I really do need to get up nd I need to have a shower. The plastic chair in the shower is a godsend as my legs feel so weak and I cannot stand for a long time. I feel like my 90-year-old father who needed a seat in the shower in the latter years! It still takes me around an hour to shower and get dressed. I cannot dry my hair with a hairdryer and natural drying leaves me with very frizzy hair. I have not been able to summon the energy to put on any make up and contact lenses are a luxury. There will be no photos of me on my birthday then!

The immediate family will be gathering in the evening and I am further grateful for mother nature’s best gift to me, of health and well-being. Everyday I am thankful that I have not had to manage a shortened life expectancy nor a  physical life changing event. Those that do are so courageous and I can only empathise but cannot even start to fathom the emotions and decision-making undertaken by those individuals.

As I try to choose what to wear, I am reminded of previous birthdays. One of the delights of working in the NHS is that you develop an extended family. Traditionally we have had a family celebration and a work celebration. Somehow over the past few years the trainees have started baking me cakes and decorating them. The trainees are so talented! Every year the themes have become more amazing and the cakes are so professional.

One of the trainees has turned professional and baked my sister’s 40th birthday cake. She loved it!

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She also made my Daddy’s 90th birthday cake which was incredible.

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We added photos of the many friends and family whose company Daddy enjoyed on smaller cupcakes. Everyone enjoyed finding their own ones!

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We often celebrate with my NHS family in a central London venue as this is convenient to all. One has become a firm favourite and we get very special treatment. Yet again a few years ago, we all had a very enjoyable evening and then I was surprised with my birthday cake.

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I can only try to describe the horror on the faces of the other guests at the venue. We all work in a clinical setting and there are many situations which would make people turn away but it is the bread and butter of our workload and we get on with it. I think we forget how alien these situations can be to other people not in our profession. There are so many sad times, when as Daddy used to say, we cannot halt the natural timeline when people pass away, that we find a way to manage the strong emotions within our groups of friends.

The cake was amazing and the trainees had clearly thought about the things I really care about. I am passionate about ensuring that patients with diabetes do not develop foot problems and if they do that they get rapid access to care. Sometimes patients need minor or major amputations, which causes great mental and physical anguish to these patients and their families. We use maggots alongside surgical treatments for these patients. We call the maggots, minute surgical operatives, as they eat any dead tissue and clean a wound beautifully without destroying the healthy tissue around the damaged site. In the early days we would use free ranging maggots that would sometimes escape the bandaging containing them. Nowadays we use maggots encased in very fine netting which allows them to work but keeps them in one place!

This cake was a replica of a diabetic patient’s foot complete with an amputated toe and maggots which had escaped the netting! We were enthralled but my apologies to any non NHS staff who were put off their food that night!

Last year, I had another wonderful cake and really did not want to cut into it! I remember feeling exhausted during the evening and it is only in retrospect that one can explain why.

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This cake was decorated to resemble a open human abdomen and came complete with surgical instruments with blood still dripping off them! It took me all evening to agree to cut and share it as it was absolutely beautiful.

This year feels very special. Yes of course a 50th birthday is special but this year feels as if I have been given a second lease of life.

I have spent each day post surgery in pyjamas as it takes too much energy to get into clothes but I have had to make the effort today. I seem to have spent the whole day having a shower and getting into trousers and a top. I cannot summon the energy to put on make up and as I am not allowed to dry my hair yet, I come downstairs looking like a bedraggled rat!

I must have my stitches out today and rather than wasting the time of the district nurses, I have asked my husband to take them out (with full permission from my Surgeon). There are millions of stitches and he takes them out for me very carefully and slowly. What a great birthday present!!! It is really odd how each of these very small steps feel like a gigantic leap towards being normal again.

I am spoilt by neighbours and family and I have a gorgeous cake bought by my husband (and a second one bought by my sister) but I am so tired. I cut the cakes and open my presents and cards but I just want to go back to sleep.

We make a decision that I will have a 50th birthday again next year and make sure I invite all my friends. It is saddening to think of my close friends from my early years, who I am in touch with via Facebook and LinkedIn but have not actually met or talked to for many years. I make a promise to myself to get in touch with all and try to meet up at least once in the next year. And I know that as soon as we start chatting it will be like we only talked yesterday. Children and work seem to take up all available time but I need to find time to catch up with things that really matter.

I go to bed as I have a headache developing. Thoughts start to wander into the future. My children are 18 and 20. I start to think about their 50th birthdays. What will life be like 30 years from now? 30 years ago we developed the mobile phone, disposable contact lenses and CDs effectively wiping out my beloved cassettes. The Mackintosh computer was the in thing! How we have changed. The current mobile phones have as much computing power as a roomful of computers and music is downloaded and played so CDs are going out of fashion. In contrast vinyls are making a comeback. What will be in vogue in 2047? Driverless cars, flying cars, communication by telepathy, travel by thought? Who knows?

Will global warming have caused shifts in water levels with London being flooded? Will the Great Barrier Reef still be colourful? Will we have inhabited Space? What kind of world will we live in? I say we but I will be 80. A macabre thought fills my head. Will I still be here by then? My Mummy suddenly passed away 63 of a heart attack and everyone tells me that I look like her.

Will the world have found peace or will it become more divided than now? Will it still be here? Too many questions and no answers. Now my head has started to hurt. More thoughts wander in and out. I have so many flowers. Perhaps I can dry them and turn my 50th birthday flowers into a present for the kids for their 50th. I start to consider all possibilities and fall asleep.

 

The Great Escape & Cost of Care (Thank God for the NHS) Day 6 post op

FeaturedThe Great Escape & Cost of Care                           (Thank God for the NHS) Day 6 post op

Friday morning. Another restless night. It was difficult to find a position to sleep in and the wards were noisy. I made a decision last night that I would go home on Sunday as I had planned preoperatively. I now needed to persuade everyone else.

Yesterday going home over the weekend seemed an impossibility but I calculated what I would need to do to manage this. The critical task would be to do the stairs under the watchful gaze of the physiotherapist to ensure that I was safe to go home. Without this tick box, there was no way anyone would let me escape! The journey home would also be an hour and a half and I would need to ensure that I could sit in a car without motion sickness. Game on!

I managed to have breakfast and have a shower before lunch and then fell asleep. I was woken by the physiotherapist who suggested that as I was so tired that I should leave the stairs until Monday. I think I must have got myself out of bed and into the wheelchair in the quickest time possible. I managed to get myself up the stairs and down again and then back to bed. Mission accomplished! Not sure where the energy came from and my brother and sister were shocked that I had done this so quickly. 

My Consultant and the team visited and said they would review me over the weekend and if I was well, would agree to my discharge. Interestingly, throughout my stay, I saw more senior than junior doctors. This is worrying, as it is sharing the experience of senior decision-making that allows trainees to develop.  Trainees find that they are forced to work odd shifts that prevent them from learning from the continuity of experience that we enjoyed in the 90s. On two occasions, the most senior registrar had no team accompanying him, as there was no-one, and he was doing all the work that two or three people do by himself!

I did little on Friday and Saturday apart from eat, sleep and contemplate. Privacy on the wards is difficult and the staff were excellent in ensuring that dignity is preserved at all costs. Patients around me were travelling on their own difficult journeys but even when ill, it was noticeable that there is a recurrent strong human desire to connect with each other. Whether that is just a smile, a greeting or alerting staff when a fellow patient needs help. I had moved within the ward and therefore had to walk further to the bathroom. This was a challenge of course as Miss Independent was desperate to ensure she could do this and have the confidence of the nursing staff, so she could go home. The husband of the patient next door  was very sweet and although he did not say anything, he kept a careful eye on me walking whenever he was there. 

You cannot but overhear conversations on the ward and patients were concerned with paying £12 for the bedside television. Many years ago, each ward used to have a patient area with a  free television that encouraged patients to leave their beds and spend time and conversation with family and other patients.  Many tv lounges have been replaced as there is a greater need for bed space in our hospitals. Now we charge for the bedside tvs. I do often wonder if these tv companies reduced the price for each bedside session by half, whether more people would actually use them and they would increase their profits.

Overnight many patients were admitted and discharged. The turnover through the beds was immense as well as those needing longer term neurosurgical care. One young patient had been in or several days and was desperate to go home. The patient was keen to take their own discharge against medical advice and the staff worked hard to understand the concerns of patient and family to ensure a safe, timely discharge.

Another patient was very keen to go home. They had an accident whilst they had been away from home and their family had travelled to stay near them during their acute admission. Finance was obviously being stretched as the area around the John Radcliffe is not cheap to rent. They and their family were keen to get an early discharge as otherwise they would have to pay for another night in a hotel for three of them. 

This made me start thinking again about the NHS. We are privileged to live in a Nation where we do not have to think about the cost of care as we make decisions about interventions for out health.

Daddy was 90 when he died. The last few years required repeated hospital visits and care as his medical health changed and dementia set in. We were able to access this without a concern that we would not be able to afford it nor whether we should take him to hospital. 

I thought about my own care and listed all my treatment so far:

Medical outpatient x 2

Diabetologist x 3

Cardiologist x 2

Neurologist x 2

ENT Surgeon x2

Neurosurgeon x 5

Audiologist x 1

Nurse preassessment x1

Inpatient stay of 6 days

ITU stay 1 day

Procedures:

Craniotomy for an acoustic neuroma 10 hours

CT scan x 5

ECG x 2

Echo x 1

Dobutamine stress Echo x 1

CXR x 1

Bloods Full blood count, Urea and Electrolytes, Glucose x 4 Cross Match x 1

Medication: 7 days

Estimated Costs 

Private Costs in the UK: £20, 000

Private Costs in the USA: $50, 000 (I have been advised by many readers that this is a gross underestimate and that $500, 000 is  a more realistic figure)

Cost in NHS: 0

There must be many who feel very strongly with regard to the NHS and surely it is time to ask the public what they want and how to fund it. I am eternally grateful for my care as it will get me back to active life doing what I love and enjoying time with my family, colleagues and trainees.  

I was in awe of the night staff in my bay, who had a very difficult job managing a patient who had a bleed within their brain. This caused nausea, vomiting, confusion and a need for expert nursing and medical care. The dedication of the nursing staff was exemplary in the way they were able to manage the patients concerns and fears. Despite the nursing staff being so busy with this patient, I still felt I had the attention I needed to ensure that I had pain relief and all my observations were done. Despite the fact it was only day 7, I was already fed up of the needle prick to ensure my sugars were fine and developed real empathy for my patients with diabetes.  I needed to get out of hospital!

I knew that I would have a long journey on Sunday and was really worried about feeling sick whilst travelling. So we decided that I would visit the coffee shop in the wheelchair. I soon discovered that this was going to be an uncomfortable journey but my brother was a great driver! It was great to get out of the ward, even if just down to the main foyer. I was beginning to feel quite depressed and wondered how my patients managed being in for many weeks. When staffing levels on wards seemed better  many years ago, I remember Ward Sister (with whom you did not argue) asking junior nurses to take patients into the sunshine in wheelchairs, when they had no family or friends of their own to do so. Not sure we do this now at all?

The next day, my husband arrived bright and early. I was given my medications and take home letter. My dressing was changed and I managed to escape on Sunday morning. I had planned to change into outdoor clothes and flat shoes but did not have the energy to do so and left in my pyjamas, dressing gown and slippers. 

The journey back was long. Every bump in the road made my head hurt. I had taken painkillers before I left but these did not seem to make a difference. My body ached but it was such a relief to sit in the car knowing I would be home soon. I am not sure why but I started crying as soon as I sat in the car in the car park of John Radcliffe much to my family’s dismay. I discovered that travelling with my eyes shut seemed to be the best and my husband had to drive reasonably slowly otherwise I felt quite queasy.

Home was strange. Suddenly you feel very vulnerable. I was worried as to whether I would manage the pain but I had several strong painkillers sent home with me. My sister posted on Facebook for me and I felt that I started to reconnect with the real world. When she left later on, I opened up the computer and started to see what had been going on. I began to feel quite tired and made the difficult trek upstairs and tried to sleep having taken the strongest painkillers. 

My brain was obviously not used to thinking and concentrating and it rebelled. I had the most awful headache and just could not sleep. I spent a very restless night and was unable to get out of bed in the morning. I did not touch the computer for several days!

The next few days were spent in bed, in pyjamas doing nothing. I was so exhausted and just could not get myself going. I ate, drank and slept. It is interesting how we all return to our basic needs. My family was wonderful and made sure I had my pain killers on time. We rediscovered my father’s neck warmer which was a godsend. 

Then the flowers, cards and best wishes started pouring in. 

I was surrounded by the scent of flowers and humbled by the good wishes and prayers to help me get better. This is my kitchen table by the end of the first week! Thank you to all of you. When there are so many evil occurrences in the world, gestures like this make you realise how wonderful human kindness and caring can be.

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My Daddy

FeaturedMy Daddy

12/4/1925 – 26/12/2015

It is Daddy’s birthday today. He would have been 92 years old.

I can only thank the NHS for keeping him with us for the last 10 years. I remember talking to the Consultant Geriatrician who warned me that Daddy might not survive his admission years ago and the many NHS staff who looked after him thereafter. I have often thought, could we have afforded private healthcare? Probably for a while but I struggle to sum up the cost of his multiple admissions, each in a weaker state but discharged able to manage life again and spend time with the family.

The NHS allowed us to enjoy Christmas Day together and he passed away on Boxing Day. He was a wise man and respected education as well as the NHS. These are his words from August 2015 when doctors and their families began to realise that we were not valued as NHS professionals.

‘I am 90 years old. I have seen the world change. For the better, perhaps. We do not seem to have learned valuable lessons and I see cyclical change. This is true of wars where we still see refugee crises as people try to ensure that their children have chance at a better life by living.

At the age of 5, I witnessed my fellow travellers being killed as they were not of ‘the right faith’.  My aya or nanny, saved me because she had taught me religious words from her faith, which when recited allowed me to live. It was so devastating to see the massacre in Kenya recently where the same ideology applied.

I also have seen the cyclical and damaging changes within the NHS. I have seen properties sold off and hospitals that I have used previously being closed. I have seen policies and targets introduced which are ‘innovative’ but seem to be gross errors that just make it worse. There is no culpability and the NHS carries on with an increasing deficit.

Many of my colleagues from India were successfully working within the NHS and contributing to the growth of the NHS. They were and are, service providers as well as educators of others. A draconian measure stopping this recruitment sent a clear message that they were not valued and others should not follow this path.

The consequence? Gaps in rotas and difficulties with the provision of services. The same is happening again with the demoralising and devaluing of the current work force which is pushing them to seek opportunities overseas. What is pushing them overseas from a stable cultural and environmental background?

Doctors are being driven to deliver more and more targets that are unachievable within the timeframes set and seem to have a political purpose rather than a patient focus. There seems to be more interference with clinical decision-making and so many hoops so that the doctors cannot deliver what they wish to, which is great care.

There appear to be many ‘new’ strategies for education which to be frank, I don’t understand but do know that the most valuable educational asset is the desire of one doctor to teach and develop another. I still see examples of this on my various interactions with the NHS but not as many as in previous years.

There are more and more managers within the NHS. I need great care delivered by great clinicians and need to see the value and impact of this increasing spend within the NHS. It seems as if we have developed a system which needs to be managed and so managers have to be recruited who then have to be managed.

Many doctors (and I know from my own), go into medicine to ‘help other people’. I have seen the self-sacrifice, the cost to family life, which doctors are willing to endure to ensure that their practice is delivering the best.  To report widely that this is not valued is a real kick in the teeth that really strikes at their heart. And this is not just doctors. All the nurses, podiatrists, diabetic nurses, physiotherapists, occupational therapists, porters and the lovely people who bring our food, give that extra that keeps the NHS alive.

My plea is that all the pressure groups. who have our interests at heart, work together to improve and sustain the NHS. Without it, my grandchildren will not benefit from the sacrifices we have made as war veterans, taxpayers and as professionals as my fear is the NHS will not exist.

Declared Interests I was a Labour Councillor in North Wales and the father of a Consultant Surgeon embedded in the NHS. ‘

I am saddened by the loss of a great father who along with my mother guided their three children and left great memories. We all miss him everyday but he left a legacy. Daddy was an altruist and  gave much to Penmaenmawr  in North Wales.

I hope that his concerns do not become reality and we lose a fantastic  NHS. There are many who will fight just like my father to ensure a secure future for their children both in education and health.

As Aneurin Bevan said ‘The NHS will last as long as there are folk left with the faith to fight for it.’

Well, let’s keep fighting.

Me and My Acoustic Neuroma

FeaturedMe and My Acoustic Neuroma

I have been a consultant vascular and general surgeon for ten years and am always busy. I have been tired but I have never been so exhausted as now, finishing a long theatre list on a dark October night.

I walk back to the car and feel unbalanced, especially in my trade mark high heels. Maybe I have just got to the age when I need to wear flats. My trainee comments that I am walking like I am drunk. Alarm bells start to ring.

I pop into the neurology clinic the next morning and explain my worst fears: ‘I think I have a brain tumour’. It is probably just vestibulitis after an awful cold, but it is not getting better. Instead, my symptoms are worse. I have headaches and I report that my right eye feels dry.

The neurologist reassures me but arranges a scan. She phones MRI and they can fit me in straight away. I have my scan and realise, because they need a second scan with contrast, that they have found something in my head. I am a professional but in those few minutes become a worried patient. I think the worst: what type of brain tumour, how large and where is it?

I find the neurologist waiting for me to explain the scan findings. They have found something. I have a 3cm mass in my cerebellum which is compressing my brain, causing the dizziness. It is not malignant but couldn’t have been sited in a worse place. I cry. The neurologist explains that I will need to see a neurosurgeon and their team. I have an acoustic neuroma.

Within two days, I am referred locally and told I need surgery; there is no other choice. I will need three months away from work. Then it gets worse. I will lose my hearing, there is a 20% risk of damage to the nerve supplying the movement of my face, a risk of damage to the sensation of my face, and to my ability to balance. I will feel sick after the surgery and, of course, there is the pain.

I listen and make my decision: I am not having surgery, there must be other ways.  Perhaps radiotherapy or just wait for it to settle. I become an expert on acoustic neuromas overnight. I read all the literature. The patient leaflet explains that if I do have surgery ‘it will attempt to preserve my quality of life’. Great.

I seek a second opinion and am reassured by the surgeon. I finally understand what I teach. To have compassion and to gain your patient’s absolute trust. In his explanations of the surgery, his words are comforting as he has pre-planned management of any complications that might be expected. I explain my own fears; I would struggle with a facial nerve palsy. He listens patiently and discusses all options with me. I take all the advice and it slowly dawns on me, I really do have no choice but surgery.

I start thinking about the cost of care and how fortunate I am in the NHS. I start calculating the cost in America and it mounts up to hundreds of thousands of pounds. I cannot imagine having to make sure that I can pay before taking advice, or letting the cost of care drive my decision making. I have my efficient and thorough pre-assessment and get a date for surgery in February.

In my rapid journey from being a professional to a patient, I have had so many worries. I have however been lucky about one thing. I am in the NHS